helenyun:这样的客户,我心在滴血---
为了做这个订单,我和他已经联系了三四个月了,其中的辛苦不说。一直以来配合他。今天终于忍不住了,既然说我不诚实。
这也是做外贸三年多以来,遇到的最无语的一个客户。
下面是我们客户的邮件:
Sending me emails all the time does not make things work faster!
We need to be careful with our decision because many mistakes in the past with trading agent. You did not be honest with me until Tuesday. In my order I asked for virgin rubber and you did not say anything until I asked for clarification. This makes me worry that there is many other things you do not tell me. I asked you before for better price, but you told me your service is better and now you did not be truthful.
这是我的回复:
Actually,I don't know where we are not truthful.As a supplier in China for many years,this is the first time we received this complaint.Thanks for your advice,I think we need to take into consideration and learn from it.
But I don't quite agree with your opinion.You said we havn't tell you the details of virgin rubber.But I don't remember you have asked me this question before.And I also think you are very professional in this market,and you must know that no supplier in China can make the dumbbell in 100% Virgin rubber.If we are not hoest,we can tell you that we can do it.But I think we are hoest,we tell you that it can't be made by 100% virgin rubber.You ask me this questions,then I reply it with correct answer.So I think I am honest person.And for the quality of the our products,we have shown it in Beijing sport shows.I think you can also remember the quality of it.And in the quotation sheet,I have mark every details of the products.Maybe some information has been missing,but that not means we are not truthful.There is an old saying in China:"You should learn how to be a human before doing everything ".
Of course,I have the responsibility for this.Maybe in my expression in the mail,I havn't express every details very well in English,.I will accept your advice,and improve it.But I don't agree with your thought.Thanks.
我从来没有觉得我们骗过他什么,上一次回复他邮件晚了,他既然说我,是不是在等着回家过年。
奶奶的,我不做你订单了。我们中国人也是有骨气的。你找其他人去做吧。一直以来,骂骂我也就算了,还说我们公司不诚实。我想了,这种观点我们不能认同,如果这份邮件不回好,还以我心虚呢。我坚持,我很诚实。
这样苛刻的人,做了订单也会存在着很多问题。
阿求:同一个世界,同一片蓝天,同一份外贸梦想!!
太长了
绿茶苞:晕死 为什么要放低身段呢?我们老板从我进公司的第一天就教我:外国人不是神,客户也不是神,不需要把他们当一回事,该怎么做就怎么做!
beersky:可恶的 老外。、
XIER:大大的坏啊~~那些老外,在这里舒解一下郁闷哈~~
yanglinain0811:不用对他们低声下气的
waynelvwanyuan:我今天也被说了,奶奶的,那个王八老外竟然说我是骗子!真想狂扁他!可惜他在海外。祝他上厕所没带纸
文章首发表于:2010-8-12 11:38