echo223:开发客户ing,就当是学英语了呵,最后一次更新,凄惨啊
2.25日我发的开发信
Dear Petra,
I’m sorry that I have to bother you,
But i think your company may needs some home textile articles,since our factory is good at manufacturing all kinds of textile articles , such as blankets,bathrobes ,cushions, curtains,pillow cases, sheet and the price is quite competitive .Attachment is our products' picture,pls kindly check it,if you are interested in any of them,don't hesitate to contact me.
Thank you for your kind generosity and your precious time.
Best wishes!
Echo
2月25日,他回的邮件 ,叫我报价,并且填公司信息
Dear Echo,
attached find given demand sheet for the items we are buying regulary. kindly let me know your prices onthese items and will get back to you whehter your offers are competitive and interesting for us.
As well kindly fill up for me the attached given supplier form so we can come to know more breath about your company.
thank you,
Petra
echo223:2月26日,我填了他发给你的报价表格,但是没有把公司信息的表格发过去,因为太长了,而且有的不知道该怎么写
Dear Petra
I am sorry to reply you so late,a little busy to prepare for the fair in shanghai,attachment is our quotation form,pls kindly check it,thanks in advance
Best wishes
Echo
2月27日,他回的邮件
Dear Echo,
kindly fill up for me the attached given chart so we can come to know some more information about your company too.
Thank you and best regards,
Petra
女人中的男人:不错能收到客人的回信!加油
echo223:2月28日,因我去上海参加华交会了,在网吧看到他的邮件,我回了邮件,告诉他暂时不能发公司信息表格给他,并问他我的报价怎么样
Dear Petra
I am very sorry,I am not in the company these days,so it is not very convenient for me to give you our details ,i am in shanghai for the fair,and i will go back on 6th may,so at that time i will give you the company information
Really sorry,but can you tell me some information about the price which we ever quoted
Tks in advance
Best wishes
Echo
3月2日,他回邮件,说我们的价格没有竞争力
Dear Echo,
hallo and good morning!
The prices similar like the prices we have from our regular supplier. If we should consider to changeing our supplier and start cooperating with you, so your prices must be more cheaper at least for 10% reduced. And as well from our regular supplier we have payment condition which are D/A 75days so if we should change to and start some trial order with you we must make sure that you can support us with the simmilar payment condition too.
Thank you and kind regards,
petra
echo223:3月6日 ,我回他邮件,说价格可以商量,但是我们不接受D/A75天这种付款方式,
Dear Petra
About the price,we can discuss it,about about your payment condition ,sorry we can't accept it
Best wishes
Echo
3月6日,他回邮件,ms有点不高兴,说我的邮件没有价值
Dear Echo,
let me know the response for the prices which you can then meet to us and with what price validity. and give me comments what payment condition then you can support us with.
your reply must be clear and showing some information so can consider your offer. but your bellow given email is telling no clarification.
regards,
Petra
echo223:3月6日,我发去新的报价单,并告诉他我们能接受的付款方式 ,但是我说了句,我不知道你们能不能接受这个价格,你能否把你们的target price告诉我们,然后,收到他的邮件,他生气了:(
我发给他的邮件
Dear Petra
Thank you for your kindly reply and your suggestion.I am sorry for my mistake in my email.
Attachment is our new price for your reference,pls kindly check it,in order to strat the business with you,we cangive you our lowest price,but i don't know if you can accept it?
can you kindly tell us your target price.
About the payment condition,we acceptT/T in advance ,D/P.and L/C.
if there is any question ,pls contact me.
Best wishes
Echo
他回的邮件,这次竟然全用大写字母了hoho,大写我也不怕撒呵
Dear Echo,
I HAD ALLREADY GIVEN TO YOU MY TARGET PRICES, IF YOU STILL DONT KNOW THESE SO CHECK THE HISTORY OF OUR COMUNICATION!
I DONT HAVE TIME TO REPEAT THE SAME TO YOU IN EVERY MAIL YOU HAVE THE DETAILS FROM MY SIDE SO REVERT ACCORDINGLY.
SEND ME ONLY REPLY WHICH IS CLEAR AND DONT SEND ME AGAIN AND AGAIN THE SAME WHICH WE ALLREADY COMUNICATED BEFORE.
REGARDS,
PETRA
jimmy813:老兄,最后一封mail是太草率了,没有提示客户用什么方式付款
echo223:恩,他有点生气了
jimmy813:客户的target price应该是你第一次报价少10%,怪不得他生气哦
echo223:3月6日,他又发来一封邮件,叫我填公司信息
Dear Echo,
send me filled up supplier form urgently so can have it from you by MOnday on the email.
The prices on the items you had sent in this attachement are not bad and we would like to reconsider for possibility of trial order!
Thank you,
with best regards,
Petra
然后我把填写的公司信息发给他了,然后......
Dear Petra
Attachment is the supplier form ,pls check it,
Please forgive my unreasonable question, sometimesi speak some same thing again and agian, i just wanna express everthing clear.and can start the business with you, i am really sorry ,i will respect your suggestion.thank you for your kind generosity and your precious time.
Best wishes
Echo
echo223:然后3月9日,我收到他的第一封邮件,大家不要被吓着啊,这么长:L
Dear Echo,
I had sent you the supplier form to come to know about your company some information. but from your replies I didnt come to know any proper information! You had given to me wrong replies since maybe you didnt understand the question so herewith again explain so you can correct your replies and send me the supplier form dully filled:
registration copy: you must send us copy of the company registration
superior = boxx name and mobile = here you must fill up name of your boss and his mobile phone. where your reply is incomplete!
name of the owner = you must fill up here name of the owner and his mobile phone number!
factory / trader = you must reply whether your company is factory or it is trading company????
yearly turnover = we questionze on you what turnover you make per year! not how many years is your company existing!! so give the correct reply!
if your main market is Europe so to which countries in Europe you supply?????
catalgoue / price list availalbe = this questions is asking whether you have any catalogue or price list to provide to us. so your reply seems you didnt understand the question
on the question whether you products meet EU standards you had written YES, so to which norms are your products following to???
please check the supplier form and correct the requested points.
with regards,
Petra
可以想象,我填的表格中,出现了多少错误,自责中
echo223:3月9日,收到他那么长的邮件,我还没没看完,又收到他另外一封邮件,我有点激动了
Dear Echo,
I would like to turn to you with our preliminary order for 1x40HC container:
rotary printed fleece blanket 130x170cm, 180GSM - your price xxUSD = 3000pcs
microfibre blnaket 150x200cm, 330gsm - your price xxUSD = 5800pcs
In case we would like to place by you this trial order would you be able to assure to us shipment date by the 10th April 2009 latest?????
Revert back to me urgently today so can consider placing the order by you.
thank you.
with regards,
Petra
激动是正常的,因为到目前为止我还没接到过自己的单子(曾经谈成过一个,人家把合同传过来了,我们公司死活不给人家盖章传回去,后来这单子就没做成,这个就不算了呵)
ps 他给的价格就是我第二次报给他的价格,说实话,还不错的呵
zxgar::Q 有点懒,不想看英文信
jason19841226:她生气的原因是她想要你确认的事,你一样都没确认.
重要的两点:
1 - 你要确认给她,你的价格是否能按她的要求再降到10%
2 - 确认你公司能否接受D/P75天
最后你给他的表格里面所填的信息非常不完整,
所以导致她发飙!
这很好回答的啊,是我,我就去问下老板能否接受她前面两个条件,
不过在此之前你要问她的采购量有多大,要是老板说无论量多大都不可能。
那你还填什么表格,直接对她说:
I am sorry, I can not meet your target price and payment term.
就OK了,就不要和她浪费时间了!
echo223:
报价单上有MOQ的,你说的很对,有时候,我回邮件太轻率了
echo223:
老兄,谢谢你的提醒,以后我会注意
wiki:谢谢你的分享!太感谢了
286182791:恩 不错 开发信就是要写到点上才能让客户注意并且回信
echo223:3月9日,收到他的第三封邮件,让我寄样品(前两封邮件,我还没回他)
Dear Echo,
I need you to send to our China office immideately reference samples of the qualities against the bellow instructed items along with the quality of the band roll packing!
here is the adress:
SPARKLE INTERNATIONAL
广州xxxxxxxx
邮编:510610(post code)
电话:xxxxxx
传真:xxxxxx
Contact : Yolanda / Kamal
rotary printed fleece blanket 130x170cm, 180GSM
microfibre unidyed blnaket 150x200cm, 330gsm
It is necessary that you sent these samples to our China office today urgently.
Thank you and best regards,
Petra
收到这封后,我给他回了邮件,说接受价格,说今天寄不了,要明天寄
Dear Petra
We accept the price .
I have arranged the worker to make the samples for you ,but todayit is late,and i can't send the samples to your guangzhou office today,can i send it tomorrow?we should find the fabric and make into blankets,hope understand it,
and i will send the supplier form to you late,i am sorry that i made so many mistakes when i fill the form,i hope this time ,i can finish it right.
Tks and best regards
Echo
echo223:3月9日 又收到他的邮件,说样品第二天寄不要紧,但是问我们是否赶得上船期
Dear Echo,
the prices I had mentioned are same as you offered to me. I will still need to check on these and will revert back to you.
What most urgent is to know whether you can catch the requested shipment date????
Samples no problem can be sent to our office by tommorow - once sent let us and our collegues in Guangzhou office know the parcel number.
with regards,
Petra
我回了邮件,说一切正常的话,船期没问题
Dear Petra
After you confirm the sample ,it needs us 25days to produce the mass,so the shippment time April 10th,2009 is no problem if without any delay.
Best regards
Echo
echo223:3月10号 也就是今天早上来收到他的邮件 第一封是
Dear Echo,
ok clear thank you and best regards,
upon your samples dispatched to our china office will reconfirm to you whether we place the trial order to you.
Petra
第二封是 谈付款条件的,ms三个都不怎么好,在和同事商量中
Dear Echo,
regarding the payment condition - you had mentioned that you can accept on T/T, D/P or L/C. all these payment instruments are by us workable. as following:
: T/T we can agree on some small deposit and balance against T/T upon arrival to German port
or
: D/P 60days - this payment instrument we can accept only witht he deffert payment minimum as60days.
: L/C 90days - we can as well work ont he base of the L/C 90days but for us L/C is the most expensive payment instrument since we use for the L/C credit line and at present is fully occupite so we can use the L/C 90days after some other order.
Please comment back.
thank you and best regards,
Petra
echo223:现在还没回他邮件,我们是想做第一种,付30% deposit ,不知道客户能不能接受,谁能不能给个好点的建议,我这个邮件该怎么写
Vivi1018wu:还有我觉得LZ太操之过急了,有些事情能错了就错了,没有必要一而再再二三的请求原谅,这样会让人觉得你好像在讨好什么一样,记住在邮件中,每一句话都其中要,所以一定有认真的阅读,做事情切记要自信,还有,邮件要简单明了,可以就是可以,不可以就是不可以,要说清楚,不能拖泥带水,当然在拒绝的基础上要使用缓和的语气,不能太僵硬了,我觉得LZ在回邮件的时候,没有考虑看者的心情,所以我觉得还得加强加强这方面的锻炼。
jennyzhang1986:不錯了
LZ加油!
echo223:
谢谢你,这么仔细地看了,我自己将邮件全部看了一遍,发现确实存在你所说的问题,不过有时,我说话就不自觉地带着那种口气了,其实我也不是那样,只是喜欢在说话的时候礼貌一点,习惯那样说话了.
yuliangyou:把你的邮件都看完了,前面还是不错的啊,开发信写的挺有让客户回复的欲望的。后面就有点问题的,我这个新手都看出点问题来了,呵呵。不过我倒可以从中吸取很多经验的
echo223:
有时候,我就是太随意了,想怎么写就是怎么写了,没有考虑太多东西,我也是新手,大家一起学习啦呵
yuliangyou:
呵呵,你应该是比我老道多啦。我是刚入行的。oh,my god
yuliangyou:学习学习学习,像海绵一样学习
echo223:
海绵现在不行了,人家都用用鹿皮绒了,吸了水以后一滴都不滴下来,我在展会上见到的,还买了一套回来呵
ansonqi::L :L 看到4楼看不下去了
小双目佳:
呵呵 这话说的----
echo223:
why why why
li_lei_zero747:哈哈 也不错了 这个客户估计很急需要这个货,要不也不至于这么快嘿嘿
如意果:可是付款条件很不好.
xi_an2008:不错啊的确我也要学习了
ansonqi:
:( :( 没读下去的欲望了
ansonqi:
:o :o 怎么都没人了?
lisherong:LZ应该面对客户提的问题进行正面回答,比如价格呀,付款方式呀。大家都是在做生意,都想留住客户,但决不能是一味的迁就对方,屈曲求全。然后把你们的问题也写出来,你的问题客户也会考滤的,甚至有时他还会想办法帮你解决。我们的一个英车客户就帮我们解决了很多问题。
echo223:下面我要回的邮件是这样子的,可是我感觉自己的语气不好,谁能给我个建议啊,我需要在付款方式后面问一下,can you accept this payment instrument?还是该再说点别的,因我在报价单上没有写是fob价,所以在这里提醒一下,应该不要紧的吧,有没有高手指点一下啊
Dear Petra
We will send the samples to you today via yuantong xxxxx
Our payment is T/T with 30% deposit, the balance against the copy of B/L
Please note that our price is based on FOB SHANGHAI OR NINGBO.
Best wishes
Echo
ceohuapeng:嗯英语不错,至少交流无阻碍
gmx_007:谢谢1楼拿出来一同分享,已经不错了;就在在仔细一些就更好了; 加油!
yunsky123:来学习英文
lena-li:呵呵。看完了。至少你这客户还是有心跟你合作的。不错。
garylian:感觉最后一封邮件关于付款的不够哦。三种方式都是你提出来的,至少把三种方案都说出来啊,不能只一个TT,他又会郁闷的。个人观点。
echo223:是我说我们接受三个,然后他也回了三个,我们现在选 第一个,已经发出去了呵
garylian:
我觉得三种方式你们能接受的条件都分别列出来,给他选择。
echo223:他说了lc对他们来说,费用太贵,他自己把lc否定了,d/p60天我们不能授受
echo223:3月10日发的邮件,
Dear Petra
We will send the samples to you today via yuantong 1220382038
Our payment is T/T with 30% deposit, the balance against the copy of B/L
PS: our price is based on FOB SHANGHAI OR NINGBO.
Best wishes
Echo
3月11日收到他的回复,没有提关于付款条件的事
DEAR ECHO,
I AM WAITITNG FOR THE CORRECT SUPPLIER FORM TO REACH FROM YOUR SIDE. AS WELL AWAITTING THE CONFIRMATION FROM OUR GUANGZHOU OFFICE TO RECONFIRM YOUR QUALITY SAMPLES WHICH SHOULD HAVE BEEN ALLREADY SENT, SO WE CAN PLANN THE ORDER PLACING TO YOU.
THANK YOU AND BEST REGARDS,
PETRA
3月11日我回的邮件
Dear Petra
Attachment is the correct supplier form ,pls check it,
after your office receive the samples,pls tell me they opinion,tks in advance
Best regrads
Echo
echo223:我很怕出问题呀,因为前后两次的SUPPLIER FORM的内容完全不一样
echo223:3.12日,收到他的邮件,做外贸一定要有坚强的神经.因为两次的supplier form一点不一样,我在这边担心了半天,可是他却一点没有提到这事呵
Dear Echo,
I had checked in our CHina office and they still dont received the samples. check withthe courier company when should be these dispatched to them-
Will send you the order sheet today or tommorow for trial order and need your confirmation for the same that you will keep to us the requested shpment date as 15th Aprill 2009.
Upon the samples received in our china office will let you know whether your quality is accepted and whether we finnaly confirm the order to you - would then need your PI for the same.
with regards,
petra
我回的邮件
Dear Petra
We send the samplesvia yuantong xxxxx,maybe it is a little slowly,I have checked with the courier,they said your China office can receive the dispatch today,
we confirm that if everything goes well ,the shipping date Apr,5th is no problem
with best rgds
Echo
不知大家有没有想过,为什么supplier form 两次会完全不一样 呵
kian:没有提到的话,证明客户已经认同了吧!
echo223:3月12日他回的邮件
ok noted we will check and once received will get back to you to reconfirm and accordingly will send you the order sheet.
kind regards,
Petra
而样品在13日他们已经收到,于是我14日发去邮件
Dear Petra
I think your china office may have received the samples on 12th which we sent to you,so can you tell me if they are ok,since the shippment dateApr.15th is near,i hope everything can be proceed asap,then won't miss shipping date,
looking forward to your reply
With rgds
Echo
但是我收到的回复是
Dobrý den, jsem na dovolené, zpět v kancelái budu opět behem ve tvrtek 19.3.2009.
Dear all, I am on my vacation I will be back in the office from 19th MarchThursday again. In urgent cases call my mobile or sent sms.
Kind regards,
Petra Jurenova
这是不是正所谓好事多麿啊,然后别人叫我打电话给他,我们和他们时差相差7个小时,所以我决定今天傍晚的时候打电话给他
Joywang5258:
:funk: :funk:
等他放假回来,你们都不用做这单生意了!
echo223:有人说他是骗子,怎么会这么巧合,在要下单的时候 他渡假:( ,可是我感觉不是骗子
ama:呵呵,祝你好运!
victor43:不是骗子。
弄花香满衣:呵呵,能把价格弄好,就可以了,现在老外也关注价格的
echo223:刚打过petra竟然是个女的,ms不知道我是谁的样子,说她现在在渡假,在星期二回来,受打击哇
开心果sally:耐心等到星期二吧,看着不像骗子啊
ceohuapeng:既可以锻炼自己,又可以学英语,二不误,何乐而不为呢
echo223:今天是19号了,收到客户的邮件
Dear Echo,
I were on vacation so now days will check again and will get back to you with the references.
with regards,
petra
她这是度假回来了,还是还在度假啊,可是她上封邮件中说19号回来的呀
弄花香满衣:呵呵LZ杭州哪里的啊
rown5509:
我都不想学英语了
感觉要不断地想那种意境
太麻烦
lioal:太长,没时间看。
lanjue2007:是不是如果客户喜欢用全称的时候,自己的email不用简写比较合适?其实,用对方的语言习惯跟对方沟通,在一定程度上有利于拉近与客户的距离。并不是谄媚的表现。
不过,太多废话就不用了。
echo223:
建德
echo223:
建德
echo223:
如果实在不想学英语了,就开始学门新语言,像日语
echo223:
如果实在不想学英语了,就开始学门新语言,像日语
gmx_007:1楼,此事进展如何?关注中,客户同意哪种付款方式了? 样品OK? 成交了吗?
echo223:3 21日,我发去邮件问
Dear Petra
How is your vocation?hope it is great,
And about the order which we once discussed,can you tell me some new information about it,tks in advance
With rgds
Echo
3.23日她回的邮件是
Dear Echo,
now only we had received the proper information from our CHina office about the quality of your samples, they are now as well sending your quality samples to our office to check. so as soon as we will have their comments we would get back to you regarding the order deciditon.
with regards,
Petra
感觉进展得好慢,停滞不前了吗,我也不知道
gmx_007:这到底是怎么回事,怎么她们中国办公室看完样品还要发给她再看一遍,她们到底是一个什么公司? 她们的中国办公室到底属于什么部门?。 不解。
echo223:我也不知道,慢慢磨吧,呵
bamboo2009:
chyej:从一开始看,就觉得是骗子,而且极有可能是同行,骗样板而已。个人拙见哦。
echo223:
不是阿里的,是广交会上名片的
echo223:
不用骗样版,给他寄的是我们现在的产品
echo223:3.17日我发了邮件
Dear Petra
Have you received our sample,if there is any new information,please kindly tell me.tks in advance
With rgds
Echo
3月27日,她回的
Dear Echo,
I have received your sample. I will get back to you soon. Please be patience.
with regards,
Petra
3月30日 我发的
Dear Petra
How is our sample,can you kindly tell me your opinion,tks in advance?
With rgds
Echo
3月30日她回的
Dear Echo,
just reached to the office, will reply you soon.
with regards,
petra
真想说一声,大哥,您能不能痛快点
请叫我小虎牙:
同意 :L
echo223:Dear Echo,
we had received from other contacts better quality of the samples and more competitive prices, so we willnot order these goods by you.
We will keep your contacts and maybe if there will be another demand or the situation changes we will contact with you for these items again.
with regards,
petra
伤心啊,大清早地来了,就看到这个消息,
本贴到此结束
venkingfang:这样的人 就是骗样品的 既然其他厂家的产品质量和价格都很不错 怎么还会和你联系呀 真不知道这个客户再说什么
文章首发表于:2009-3-10 12:26