xiaoliangdi:看我是如何逼客户回复的
跟这个客户去年起过一次货,但是质量出了一点小问题,他不太满意.年前他说他可以给我们寄过来美国的原装的产品供我们仿制,当然一个样品加上运费也就300$左右,还说要来中国看我们的厂子.
年后我就联系他,问他什么时候能寄出样品和来中国,他答应的到是挺痛快的,可一个多月过去了,什么动静都没有,中间给他打电话花了100多块钱的电话费,发邮件也不回.
于是乎,我怒了. 怒是有原因的,他跟我联系用两个名字,一会用那个,一会用另外一个.而且他其中的一个名字正好是他们国家字母的前几位.我就以为他肯定是在忽悠我呢.你要是不肯寄样品,你就别答应的那么干脆啊,再想起我花的电话费,我要是不损他几句,我都对不起我自己.于是就给他发了封邮件:
Mr. Uzbekistan,
If you don't want to send the sample to me, why you promised me so crisply?
And I'm also confused why you use a fake name to contact with me?
Is this your so called punctuality and honesty.
Good actor, just keep moving on, Oscar will be yours.
Regards,
Yan
本来认为他可能继续不搭理我,或者回复骂我一顿, 可没想到他没有生气.
他的回复
Mr. Yan,
1. Never ever hurry with your opinion and blame. If you are not sure, first of all try to ask or find out what is going in real.
2. As per Oscar - I hope to be an Oscar laureate as I'm not so weak and disable to do so.
3. My name is Uzbe Evetan and I brother of Kasan Evtan - we are brothers.
4. If I promised something - be sure that I keep my promise early or later. I thought to come to China rather than send the sample as my coming will bring our partnership closer to each other.
I tell you a story with purchasing LCD TV from China some time ago. I've trust to one seller in tradekey and send him money but never get TV so far. USD 400 is nothing but trust is almost everything. I've trust to another seller in tradekey and send him money to get a laptop and get 2 pair of shoes and weight scale instead.
DOES IT FAIR? HOW TO TRUST TO THE PEOPLE AFTER THAT?
I'll see you soon,
Never mind and cheer up,
Your sincerely,
Uzbe
看来他的确是有什么事情,但有事他应该和我说一下吧,给他去那么多邮件都石沉大海.这一次到回的挺快.不过这小子也真够倒霉的,被骗两次.
phoebe871114:Is this your so called punctuality and honesty. Good actor, just keep moving on, Oscar will be yours.
太有才了哈哈哈哈
legend04551:Oscar is a point!
holysniper:这个客户很可怜~~所以说我们也应该换位思考下
phoebe871114:我要收藏 看来以后也可以用这招了 lz 你太可爱了
tiny19851030:LZ好强呀,呵呵,这样客户都没意见。向LZ学习了,呵呵
leshen:1楼太牛了~~学习了~~
shineinchina:能人!
只能学习,不能照仿!要不老板知道非炒了我;P
tina-ji:感觉这客户还是蛮好的
melody.:lz 厉害啊!呵呵
学习了
xiaoliangdi:呵呵 没办法 这都是被逼出来的
junmin:有才的人哦,厉害!
lingjing116:哈哈 好搞笑啊 再等等啊
yuguo125:看来他有点怒了~
哈哈
wendykoop:
shuqin_217:深思呐,现在遇到的一个客户就是老怀疑我不能给他好的产品,郁闷。
amytheone:Oscar will be yours. 强
xiaoliangdi:
是啊 任何事情 都是第一印象非常重要
我之所以这么写 也是死马当做活马医了 做不成就不做了
不过看着他的回复还是比较友善的.
文章首发表于:2009-3-31 11:22