遭遇客户投诉这个是客户给我的邮件

jo319：遭遇客户投诉
这个是客户给我的邮件.....
心都凉了,当初QC给我说东西都没问题的啊..可是为什么到了客户手里却是这样!
Hi Nicole

How are you doing.
I just want to give you an update on how the USB products are going.
First product Card 2Gb (F-PL057) is working mostly well but some of them I have problems with. It start to copy information to them and after 400Mb it registers as full. But when I look at the properties it still tells me there is 1.6Gb free, but I am not able to add more than 400Mb to the product.
Also at least half of them so fast only register as USB 1 instead of USB 2, which means it is taking over 1 hour to put 1.5 Gb of data on the product.

The product MP3 2Gb (M3-001) I am having the most problems with.
They ALL registers as USB 1 which is making life more difficult as it takes far too long to put data in the product.

Can you ask your boss if this is normal or not.
Very soon I need to order more products but if this is what I will get next time then I will order them with a different company as I really need products that are USB 2 and working properly. I also need them all to be AUTORUN enabled which these ones are not. (This means when they are inserted into the computer it will read and run a autorun.exe file.

Anyway please consult with you boss about the products as I am not 100% satisfied with the ones I have.
The ones I have look great and the Logo and packaging is all good, the only problem which of course is the most important problem is the way the function.
关于U盘,我已经问过了,大概是量产的问题,但是我却不知道怎么给老外表达这个量产工具.
另外还有MP3最后他要求的功能,他没给我这个什么预加载的文件.但是却一直说要自动运行什么东西.到底是要运行什么啊??

jo319：刚才和老业务姐姐说了,她给我说,工厂有的时候是用的回收的旧芯片做新的卖.她的很多客户就是这些问题,只有一单就什么都没有了......
我......哭啊!!!这个是我的第一个客户.

weinic_yang：真是够郁闷的.你们BOSS太不诚信了.``````````

jo319：

酒舞27：摇头叹息中。。

susanna315：没钱途的还是趁早撤吧 这种老板 不值得卖命

jo319：也有可能是老业务对我的误导.
我还是真的相信我们的老板和产品.今天问了工程,说这个可能是量产的问题.
让我发个量产包给客户.我要怎么翻译这个量产工具??

kylesunjian：正常,我原来公司也把旧的零件安装上去,卖给老外,反正外观上看不出来,并且也必提供售后服务,老板就是这么认为的

jo319：我问工程师,这个自动运行是个什么程序,他说 你自己都不懂你客户要什么你还问我.
我完全没语言了.这什么鸟工程师,TMD就是一个维修师傅,还在这里假装工程师.:@

striver：太不行了! 信誉点都没有了!

savvy：现在很多公司都这样了， 跟客户一次过:L