binbinaiazi：第一单的来往邮件---在客人的要求下把他的名字删了
我的外贸第一单,虽然只有几千美金,但对于在外贸这一行呆了5个月的我来说真的很不容易.
公司是去年成立的,只在阿里上做了金牌会员,自己的网站又很垃圾.
样品寄了20几个客人,都被质量给卡死.
也许我没有其他业务员努力,但这是我们公司的第一单,可我却被老板给耍了.
上个月我辞职,他说给我加到3K.
可是现却连2K都不愿意给.
5个月了,每个月的薪水是1.5K,过年因为放假才拿了900块.
对于一个不守承诺的老板,我只能说,我的离去是他的损失.
好了不抱怨了,都快成怨妇人了.
呵呵,等下把和客人的来往邮件发上来给大家分享一下落.
PS：客人知道FOB呢，刚才看到他发给我的邮件，请我把他的名字在邮件中删除。
OH~MY！GOD！
原来我们FOB的知名度这么高的呀
夏天怕蚊子：不守信用的老板到处都有。期待你的分享
dustinbai：公司还有个垃圾，就是老板，说话不算话
y55865586：GOOD LUCK......
binbinaiazi：客人是阿里上来的.
他发过来的寻盘如下:
Dear ,
We are interested in importing your snap frames and slim light boxes.We are in the import/export business and are looking to add these advertisement products to our list.
We are specifcally looking for a snap frame that is thin, light and size 18"x24".The light box we have got a quote before and we are looking at 2.5cm thick, T4 14watt bulb, and again 18"x24"Our current supplier is providing it to us for $7.50 for the snap frame and $30 for the light box.
We are looking for a company to beat that price.We are looking to do a bulk order and a long term relationship with an initial order of 100 pieces each.Please provide us a quote and we look forward to working with your company.
一般阿里的寻盘客人序文得比较详细我们回复都很详细.如果只是单纯的寻价,我们就会把公司信息和产品图片发给客人.收到客人的邮件,我马上就做报价.这样也许很不理智,很容易吓跑客人,但因为客人已经给了目标价格,所以我们报价给他也是应该的.
Dear Mr.,
Thank you for you attention on our slim light box.
The quotation of slim light box has been attached in the enclosed file, please kindly check it.
Could you please kindly let us know the meaning of "snap frame"? Is it digital frame or floating frame?
Thanks and please do not hesitate to contact us if there is anything that we can assist with.
Best wishes and regards.
yours sincerely,
Chris Wang
Oversea Department
Company name:
Address:
Tel:
Fax:
MSN:
Website:
其实最好每封邮件都留下你自己的详细联系方式.因为客人每天收的邮件实在太多,这样更容易让他记得你的公司和你.对于客人的要求,不懂的一定要询问,这样客人才会觉得你在乎他.不 清楚的情况下做产品会使得双方都手忙脚乱的. 我的回复中没有介绍自己的公司是很不应该出现的错误.呵呵,可能当时太粗心了吧.:P
binbinaiazi：Chris,
Thank you for the quote.As I mentioned before we have a manufacturer in
Jiangmen that can provide us this lightbox for $30.We are looking around
for a better price.
Your price is $15 more. Can you please justify your cost?
Also, we are looking for a long term supplier and this will not be a one
time order.We are looking for a sample order first and then a first order
of 200 pieces.
Please let me know what is the best price you can provide.I am going on a
sourcing trip in Guangdong, please let me know if it is worth my time to
visit your company.
Look forward to your response
Yours truly,
Business Development Manager
company:
address:
Tel:
Fax:
mail:
webside:
客人很快就发邮件过来了.对产品价格提出了质疑.因为客人收到的报价有很多,一般靠近他的期望值的报价他才会比较感兴趣.有一点我必须强调,做业务一定要对产品的价格和细节方面把握很好.很遗憾,当时我们老板没有给我们各个产品的价格底线和如何报价.曾经那么多的寻盘也许就在他随意报的天价下消失了.
Dear Mr.,
Thank you for the reply.
As you know the price based on the size and material of the slim light box. And the quotation includes the aluminium frame.
We product with high quality of T5 light and frame. Welcome to our company to have a meeting.
And we will give you the best price of the products.
Could you please kindly let us know when you come to shenzhen? And could you please let us know your arrangement for the days? Please feel free to contact us if we can do something for you.
Our factory address:
Our phone number:
My extension number:
Thanks and please do not hesitate to contact us if there is anything that we can assist with.
Best wishes and regards.
Yours sincerely,
Chris
我们公司是不做灯箱的,每次采购样品都是老板亲自去的,也许老板是怕我们走了之后抢他的生意,我们是禁止和任何供应商联系的.所以我回信中逃避了价格问题.希望客人来公司的时候老板可以给他价格.我们所有的报价最后都有老板说的算.给客人你的联系方式一定要详细,有必要可以附上你的手机号码,那样客人就更容易联系到你.
情系半生：可怜的妞........
wxddavid：S
binbinaiazi：Chris,
Thank you for your quick reply.I will be arriving into hong kong on the
6th and am looking to visit your factory on the 7th.I will be taking the
kcr up to Shenzhen but do not know how to get to your factory from there.
Is it possible if you could provide arrangements to get to your factory from
the train station?I plan to visit around 10 am, please let me know if that
is good for you?
Yours truly,
客人的回复很快,而且定下了来厂的时间.说实话,虽然我英语过了8级,我对自己的口语还是很没信心的,虽然听到很多人赞我的口语:L .所以我们前任主管离职前,基本客人来开会我都是记笔记和听.很少自己和客人沟通.鄙视自己一下.呵呵!希望大家不要学我,要相信自己.每一次客人来方都是锻炼你口语和谈判能力的好机会,所以一定要争取哦!
Dear Mr.,
Thank you for the mail.
Welcome to our factory. And we are looking forward to meeting you.
It will take one and half an hour from train station to our factory. Could you please give us a call ahead of schedule
so that we can arrange the car.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
因为每次客人来,如果有必要都是我们老板亲自去接的.所以我必须和客人确认时间,以便能和老板一起去接他.
Chris,
I will be in Shenzhen Feb 7th and am staying at the Ambassador Hotel.
I will be there around 2pm but I will give you a call when I arrive.Can you please give me a contact number.I would like to go on the 7th if we can.
Please let me know
客人给了时间,问了我的手机号码.其实当时很怕开口说英语的,现在想想觉得自己好傻.
Dear ，
Thank you for the reply.
Could you please kindly let us know the telephone of Ambassador Hotel? Because we don't know it clearly so that we can contact hotel directly and we can pick you up.
Our factory telephone number:and my extension: . My cell phone number:
Looking forward to meet you.
Best wishes and regards.
Yours sincerely,
Chris
知道客人的酒店号码对于联系客人是很方便的,因为你可以和酒店的前台询问路线和酒店中文名称.
Dear Chris,
I gave you a call today but was unable to get a hold of you.Please lets meet for tomorrow at around 2pm.The Ambassador hotel is on shennan east road and the phone number is xxxxx.I am staying in room xxxx.
Please call me in the morning to confirm or call me sometime tonight at xxxxxxxxx
Regards
不知道怎么弄的,没接到他的电话,不过还好,我打过去和客人确认了时间.第二天下午和隔壁厂的老板一起去了(老板临时有事情).此老板一个劲的抱怨什么单双号,好怕在东门那个路段被罚款:L .呵呵,不过还是很谢谢他呢.要不我怎么能接到我的客人呢.
中间有个小插曲.一直以为客人是加拿大的肯定是个老外,谁知道一见面原来华人.我们以前一直是有英语交流,不管是邮件还是电话.所以我一见他是个华人我那个激动啊;P 直接就说,Could you speak Chinese?他说当然,只是说得不好.然后我和他的对话就全是用国语了:$ 不过他很郁闷的说了一句:给你锻炼口语的机会都不要.我还很委屈的说:我难得找到一个客人说国语的,就给个机会吧;P
binbinaiazi：来到公司,客人强调谈判一定要用英语.呵呵!他可能是怕说国语说不过我们,怕被我们黑吧:L 老板见到他马上就和他称兄道弟的.我以前的主管就和他谈判,关于价格的询问我就翻译给老板听.这样就把价格给谈下来了.客人坚持要看厂,我当时给吓得呀.我们是有厂,但是是做EL的.我都不知道怎么和客人说了.还是主管聪明,说灯箱厂是老板的哥哥开的.于是他们就一起去了.我没去,晕车
开完会议以后,马上发邮件和客人确认产品和价格.
Dear ,
Thanks a lot for visiting our company yesterday afternoon and appreciate very much for your kindly attention on our products.
After the meeting, we have prepared well the quotation you need as attachment for your reference, as you know, we make this quotation for you for long-term relationship of business, we wish you can understand us, and sure you will, right?
The price andspecification of Magnetically levitated pop attached in the file too, please check it.
We will send the quotation of the 21" digital photo frame to you after we check with our engineer and get the integrated information of the product.
In the end, wish we could cooperatevery wellin the mutual benefit in the coming days, and your early reply will be highly appreciated!
Welcome yo back to Shenzhen to check the information about digital photo frame.
Thanks and best regards,
Yours sincerely,
Chris
客人来厂后的会议记录一定要完整,很多细节方面的东西一定要以邮件形式和客人确认.不管客人什么时候能看到这封邮件,第一时间写给他,会让他觉得你很重视和他的合作.
Chris,
Thanks for all your help.I wanted to know, is the light box that you can provide us for $29, does that have a UL certified ballast?
If so, can you have a sample ready for us with a printed logo.If so, i will provide a logo for you and we can begin business.
Thanks
因为客人是加拿大的,所以希望我们能够提成CUL的认证.
Dear ,
Thanks for your reply.
Yes, we can provide the product in the price of $29/pc, but we just can supply the CE certified ballast at present.
We can make a sample for you with a printed logo.
By the way, Miss Chris is on her holiday, could you please contect with me directly, this is stone, my mail is
Do you wanna see the Digital screen in that factory, if yes, please let us know.
Any question, please feel free to contact with us.
Best regards.
Stone for Chris
快过年了,我们放假是比较早的,所以10号我们就回家了.只有我们主管还在公司努力工作.谈到这我很为我们主管郁闷.当时他在公司的时候,为公司付出的不仅仅是时间,甚至还有健康.每次和老板出去都要帮老板挡酒.可是这样一个为公司付出的人,离职的时候,老板竟然还在我的面前说他怎么怎么不好:@ 其实当时我就应该看出老板的真面目,我咋就被忽悠了呢
Stone,
Do you have CUL or CSA certified ballasts?If so, can you please let me know what the price is on that one.I just got word from head office that we need that.
Stone,
Thank you very much for your quick reply.I am spending some time with my family for the new years and would like to inform you that we are happy to work with your company in the light boxes.
As for the digital screens, i also would like to discuss with you further about them.I don't know when i will be back in Shenzhen but i definitely will be within the next 5 days or so.I will let you know when i am back.We are actually interested in the 10.4 inch screens as well as the largest ones you may have.Please have these available for my return
Also, can you print on our logo and provide us a sample for when i get back.If you can find us some CSA or CUL stickers as well, that would be great.
Thanks
Stone,
Happy new year.I hope everything is well with you and Hongfazhan.
I am currently in HK but would like to begin moving on this as soon as possible.How soon would you be able to provide me a sample of the frames with the logo on them?
Second, i would like to take a look at those digital frames in both 10.4" and 22".How soon can we begin that.
Third, I want to know if you can recommend a printer for me in Shenzhen.Where do you guys normally print your brochures and other promotional materials.
I would like to begin as soon as possible, please let me know when we can get this all done and when your factory begins to go back to work.
Looking for your reply,
Stone,
Here is the picture of the logo.I will be in Shenzhen around the 1st or the 2nd.If you could have the sample ready as well as all the information about the digital frames as well.
I would also like some samples for the frames.I also have a shipment leaving shenzhen in the middle of march so i would like for the frames to go on that shipment.
Once the sample is ok, then how long will it take to finish the production of 150 pieces?
上面这3封是过年的时候主管和客人收发的邮件.我们主管还是比我厉害哈.呵呵!他给我的评价就是COPY AND STICK.:$ 不过我现在没有了哦
binbinaiazi：Dear ,
Thank you for the reply.
Could you please kindly let us know the size of the logo you need? So that we can make the sample for you as soon as possible.
Any questions please feel free to contact us.
Best wishes and regards
yours sincerely,
Chris
因为要丝印LOGO所以我们必须和客人确认SIZE和PANTONE COLORS.其实以前我不懂这些,后来和丝印部的老大学习了一下,就大概了解了.
I don't know how big the logo should be, but it depends on the size of the frame.
I have attacheda photo for you to reference.Please make the logo as big as possible according to the width of the frame.
I have also attached a bigger version of the logo, please use this one.
If you have any questions, please let me know.I will be in Shenzhen on the 3rd of March.
THanks
客人要过来看样品,但实际上老板又做了错误的事情,他没有弄清楚价格和质量的情况下给客人报了个价格,后来才发现那个价格做不了.客人很期待样品的出现,可他来了之后只是一脸的郁闷看着所谓的样品(质量比上次给他看的要差很多).商场如战场是容不得丝毫的怠慢的.价格的提高,质量的不对.客人很大的火气都发在了我的身上 .不过后来我们有认真沟通好关于认证和价格.客人还是给了我们机会.
Thank you for your prompt reply.
The cost of the sample is 1.5 times of the product follow the rules of the company.
We will make the sample to you and you can get the sample when you come to our company.
Looking forward to meet you again.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
说实话,我们一直没有收客人的样品费用.写了客人似乎假装没有看见:L
Chris and Stone,
I will be in Shenzhen on saturday, i hope you can meet me then.
As for the sample, i don't want to take it with me, I just want to make sure that the printing of the logo is ok.
However, i do want to take a sample of the 10.4" digital frame
Please contact me sometime around 2 on saturday.
Thanks and look forward to seeing you guys again,
这一次是客人自己来的.因为车子没空.
Hey guys,
I forgot to mention, please prepare a order for 100 pieces of the lightbox, we want to do this order immediately.We have a shipment going out in the middle of march.
Please prepare all documents and i can provide you with the down payment when i see you.
Thanks
看来这个单确实很急.
Dear Chris and Stone,
I will be in Shenzhen today at around 2pm.I would
like to get everything finalized.I am leaving for
monday and need to meet either today or tomorrow.
I don't know if you received my earlier emails but
please give me a call as soon as you receive the
email.
Yours truly,
我也在奇怪,为什么我没有联系他;P
pengjs2006：顶，
辛苦了，
愿LZ找到一个称心的工作！
binbinaiazi：漫长的谈判啊.
Dear ,
Thanks a lot for visiting our company yesterday afternoon and appreciate very much for your kindly attention on our products.
After the meeting, we want to double confirm the detailed information of the light box.
1.The frame should be round.
2.The plug should be Canada.
3.The rectifier should be with CE.
4.The length of the electrical source wire should be 1 feet.
5.The length of the LOGO should be 10cm and the size of the LOGO will be smaller than last one we made.
6.The other information follow the first meeting requirement.
7.The price of the product: USD 29$.
8.The cost of the light box with CSA or CUL: USD 34.5$.
In the end, wish we could cooperatevery wellin the mutual benefit in the coming days, and your early reply will be highly appreciated!
Any questions please feel free to contact us.
Thanks and best regards,
Yours sincerely,
Chris
呵呵,好多要确认的,可不要笑话我写得不好啊.
Dear ,
We are glad to let you know we can supply the slim light box with CUL and CSA.
When we make the sample, we will send you the picture of the product to you.
The cost of the sample is 1.5 times of the product. So the price of the sample is USD 52$. When we get the order we will return the price difference.
In the end, wish we could cooperatevery wellin the mutual benefit in the coming days, and your early reply will be highly appreciated!
Any questions please feel free to contact us.
Thanks and best regards,
Yours sincerely,
Chris
没有回我,怕他不理我们了,又追加了一封.
Hi Chris,
Sorry for the late reply.I got back two days ago but started work today.
As for the digital photo frame, the one that you gave me turns off by itself
in the middle while playing.It suddenly just turns off and I don't know
why.
I also wanted to ask you if you can create a playlist for the frame for
example I want it to play 3 photos then 30 second video then back to 10
photos etc.. is that possible?Also, can you see if you are able to get
frames with a locking mechanism so that people can't steal or tamper with
the frame?
As for the light box, I have attached a logo for you to use for the
printing.The last logo print that you guys showed me was terrible.Please
use this one attached, this one you won't have to alter the colours or
anything.Use the above attached logos, I want you to try to use "logo for
frames 2.tif", if it doesn't look nice then use the "logo for the snap
frames.tif" file.If there are any problems please let me know.
As for the light box specifications,
1) the wire was supposed to be 15ft
2) the wire is supposed to come out from the back not the side because we
are installing it through the wall.
3) should be 110 volts
The other specifications are ok in regards to your last email
1.The frame should be round.
2.The plug should be Canada.
3.The rectifier should be with CE.
4.The length of the electrical source wire should be 1 feet.
5.The length of the LOGO should be 10cm and the size of the LOGO will be
smaller than last one we made.
6.The other information follow the first meeting requirement.
7.The price of the product: USD 29$.
8.The cost of the light box with CSA or CUL: USD 34.5$.
It is also great news that you are able to supply the CSA approval ballast.
I wanted to ask you if it was CUL or CSA?
If so, can you provide the name of the company that you are getting it from
as well as show the CSA or CUL certified document and provide the file name?
Also please provide the ballasts model specifications, I want to check with
the agencies here to make sure that they are indeed certified.The sooner
you can get me this information the faster we can begin.
Thanks for all your help and it was a pleasure meeting you.Looking forward
to a long and prosperous relationship.
写得多吧.这是我收到第2长的邮件.第一长的是一个拉托维亚的客人写来的,还是用WORD文档做附件给发来的.强人啊!;P
binbinaiazi：Dear ,
Thank you for the reply.
The certification of CUL has been attached in the enclosed file, please kindly check it.
We are really sorry the digital photo frame met a problem. Maybe the adapter didn't connect steady.
The photo frame can't be locked, but our R&D will work over the matters.
When we make the sample, we will take a photo to you.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
发了产品的照片给客人确认.其实我们根本没有研发部门,不过每次有技术上的问题需要确认,我都把责任推给了研发部;P
Chris,
Thank you for your response.As for the CUL certification, I am having someone look into it.
I wanted to know if the digital photo frame uses a playlist?Can we choose say 3 songs, then a video, then more songs to play in that sequence?
Please send me the a photo of the printed logo asap.
Thanks
客人对LOGO的要求可以说是挑剔到了极点.LOGO我们是免费为他做的,可是我们做的比付费的产品还辛苦.
Dear ,
Thank you for your prompt reply.
We are really sorry the digital frame is without the function you interested.
Could you please kindly let us know the PMS of the color (for example: blue=PMS 281CV), so that our technician can make the LOGO as good as your expectation.
Any questions please feeel free to contact us.
Best wishes and regards.
Yours faithfully,
Chris
上次开会提到LOGO的颜色不正.所以希望客人能提供潘通色卡号码.可是客人不懂.:L
Chris,
I'm not sure what the pms is, but the cmyk is
c=100
m=93
y=38
k=53
I have also attached this logo for you to use for the logo print.Please use this one and forget about all the previous logos that i have sent.
Yours
直接回给我四色印刷的编号.可惜丝印那边不靠这个对颜色.:L
Dear ，
Thank you for your prompt reply.
Could you please kinldy let us know whether you can accept the CUL certification? So that we can start to make the logo on the right light box.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
呵呵!有点急了,希望客人可以早点确认产品,然后下单.
Chris,
The CUL certification looks fine.Please make sure there is the marking on the ballasts of the CUL logo.
Also, please find the attached logo for printing.Please use this logo for printing and forget about all the others.
I look forward to seeing the pictures of both the ballasts and the logo print.
Yours truly,
又是LOG.:(
Chris,
It has been a while since I’ve heard from you.I just wanted to know
how things were going with the order.I haven’t seen the pictures of
the frames with the logo or haven’t heard about the certification.
Please advise.
Yours truly,
我有时候喜欢玩消失,让他急;P
Don’t know if you got this message I sent to you yesterday.Please let
me know the status, I would like to get this order out as soon as
possible,
Dear ,
Please kindly refer the picture of rectifier with CUL.
Could you please kindly let us know the exact color of the logo you need, we are really sorry to make the logo follow the pictures in the mail. As you know different computer has different diaplay card.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
因为LOGO的颜色问题,确实让人很烦躁.可是没办法.你答应别人的事情就一定要做到.
Chris,
the ballast looks fine, here is the colour for our logo.
C = 100
M = 93
Y= 38
K = 53
If there is anything else you need please let me know.I would like to
place this order as soon as possible.
Thanks,
Dear ,
We want to double check with you that the exact length of the light box wire.You have mentioned that the length of the wire should be 1 feet in the meetingbut in the mail we got two requirement of wire from you. Could you please kindly let us know the exact length of the wire you need?
"1.the wire was supposed to be 15ft
2.The length of the electrical source wire should be 1 feet."(2007-03-09 03:38:01)
Looking forward your early reply.
Best wishes and regards.
Yours sincerely,
Chris
细节的确认.
brian_zhang：很好支持
.
binbinaiazi：Chris,
The length of the wire should be 15 feet not 1 feet.We want 150
pieces.Again, the wire should be coming from the back of the frame,
not the side.It should also be the north American plug and 110v.
All the other requirements should be as to our agreement in the meeting.
If you are unsure about anything, please let me know.
Also, we can I see a sample of the logo print.I would like to get
moving on this fast.Please help me in processing the order.
Kind regards,
还是在催LOGO.呵呵.来往的邮件有70多封了.辛苦大家看了啊
Chris,
I sent you this email last Friday and still have not received a
response.If there are any problems, please let me know immediately.I
have to reiterate that this shipment is very important and I need this
as soon as possible.It has been almost one month since I left China,
and you still haven’t showed me the sample.
Please give me any news asap
Thanks
再一次耍消失.
Dear ,
Thank you for the mail.
We are making the sample and we will send you the pictures of the sample after we finish it.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
样品进行时.
Dear ,
We are glad to let you know we have made the sample.
The pictures of the sample have been ttached in the enclosed file, please kindly check it.
Your feedback will be appreciated.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
做好的样品给客人确认图片.
binbinaiazi：Dear Chris,
Thank you for the pictures of the sample.Just wanted to double check
to make sure that the electrical cord is coming out of the back of the
frame because it is not clear from the pictures.
Also, the posters that we are putting in are 16 x 22, I want to leave a
half inch cover by the frame, so make sure that this size poster can fit
in;
Lastly, please shift the logo to the right a little bit more.The “A”
on Duan Media, should end where the right side of the frame begins, this
means that the edge of the frame from the right and if you line it up,
to the bottom, the A on Media should end there.Move it over to the
right a little bit, I would imagine it is about 3 to 5 cm or so.
Other than that, the logo looks fine, thanks for the hard work.Lets
start with 150 piece order
Regards,
以为要下单了?才没那么好呢.一切皆有变数;P
binbinaiazi：Chris,
The size must fit a poster that is 16x22 all these are in inches.As I
mentioned before the frame should be 18 x 24, that's what I told you to
make the measurements before, however, I don't know how wide the edges
of the frames are, so I want you to make sure that it fits a 16 x 22
poster.
As for the photo and the electrical wire, it looks fine.Just make sure
it is 15 feet long.
As for the logo, just move it over a little bit.
If this is all done, then we can begin our cooperation.I look forward
to working with you for a long time.Please let me know how long it
will take to manufacture and when I should expect them.Send me the PO.
PS: Do you have any news on the digital frames?
Regards,
这封邮件似乎被我给忽略了.:L
Dear ,
Thank you for the reply.
We are really sorry to reply so late that we met electric problem and didn't work yesterday.
The PI has been attached in the enclosed file, please kindly check it.
Could you please kindly let us know the quantity and function you want? As you know the price based on the size, quantity and function of the digital photo frame.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
做好PI给客人确认.
Thanks Chris,
We are having Easter holidays, and can wire the money as of Tuesday. Can you please begin the order.
Thanks
呵呵,终于要打30%的欲付款落.
Dear ,
Wish you have a wonderful Easter holiday.
Could you please kindly send us the bank receipt via fax or mail after you deposite the payment? Because we can start the order after we get the financial department signature.
Any questions please feel free to contact us.
With best wishes.
Yours truly,
Chris
银行的水单是一定要的.证据!这是证据!(感觉是哪个台词来的)
Chris,
Please begin the order, I have sent the money over to you.Please see attached document.
One thing is that i would like for you to change the light box from the one i wanted to the one with the screw on the bottom where it is not a snap frame but like a lid that goes on top of the light box.
Everything else will remain the same.Just change the snap frame to the one with the lid.
If you have any questions please contact me.
Regards,
水单来了,预付款到了.可是却没能开始生产.因为客人一会一个注意:L
binbinaiazi：Dear ,
Thank you for the reply.
We are glad to let you know we have received the advance payment.
Could you please kindly send us the picture of the light box which with the screw on the bottom? And could you please kindly let us know whether the frame you want is the one as we showed to you? We want to confirm the product we make for you is the perfect one you need.
After we get the detailed information and pictures of the light box we will begin the order at once.
Looking forward your early reply.
Best wishes and regards.
Yours sincerely,
Chris
第一时间告诉客人你收到货款是有必要的.信任是靠双方建立起来的.
Chris,
I have attached a picture of the frame that i want.I do not want the snap frame, meaning the one that you can flip open from the sides.
The one i want is like a lid.Please look at attachement.
Everything else that i requested before stays the same, the length of the wire, the ballast, the light reflector guard, etc..
If you have any questions please let me know asap
Regards,
外框的改变.把我给折磨得...:Q
Dear ,
Thank you for your reply with the picture.
We want to double check that the frame you wantis conected the two frames via screw on the bottom?
Please refer the picture of the frame in the enclosed file.
Could you please let us know whether the frame in the enclosed file is the one you need? And we have check with our technician that the frame should be fixed by two screw on the top and bottom.
When we get your confirmation we will start the order at once.
Any questions please feel free to contact us.
Best wishes and regards.
Yours faithfully,
Chris
赶紧找客人要的产品并拍照片给客人确认.时间就是金钱哈.
Chris,
Thanks for the quick reply, that is indeed the frame that we are looking for.
Everything else stays the same.Please begin production asap
Thanks,
事实上并不能那么快就生产,外框的改变引起了一系列的改变.然后就是不停的和客人沟通,确认.
Dear ,
We are glad to let you know we have started the order, but we met a problem and we have to checked with you.
As we have confirmed that the frame should be changed and the other part will be the same as before.But it's hard to fix two frame up because of the aluminum coating which is protecting the light source. So could you please accept that we make the reflective coating instead of the aluminum coating?
Please refer the pictures of the two kinds of coating in the enclosed file.
Looking forward your early reply.
Thanks and please do not hesitate to contact us if there is anything that we can assist with.
Best wishes and regards.
yours sincerely,
Chris
技术上的词汇我都不太懂,在金山翻译了给客人,还好他明白.
Chris,
I dont' know what to tell you at this point.We want to continue to move forward, so please try to make it with the aluminum.If you use the reflective coating it does not spread the light out as evenly.
Please try to make it work with the aluminum coating.
客人的坚持,早成了我的两难.老板又说不行,客人又强调一定要.:L
Dear ,
Thank you for your prompt reply.
As you know it's difficult to fix two frame up if it work with the aluminum coating.And our technician have a new design supply to you. Shall we put T4 up and down instead of T5 left and right? So that we can make it work with the aluminum coating as T4 is thinner and shorter than T5.
Looking forward your early reply.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
说实话,这封邮件我自己都不想看,实在是太没水平了.可是没办法.我不知道怎么表达呀
Can you not use a thinner bulb and still put it left and right?
一句话.写出了客人的坚持.
binbinaiazi：Dear ,
We are really sorry we can't fix two frame up if put the aluminum coating up the bulb left and right.
As you know T4 is thinner and shorter than T5.
So could you please let us know which project you like much more?putting T4 bulb up and down or putting reflective coating on the bulb which put right and left of the frame?
Looking forward your early reply.
Chris
这样来往邮件无疑是耽误了时间,而且会让客人认为你不开工只是想黑他,因为你已经收到钱了.
Chris,
How much will you charge me if that's the case and which method is better?Which spreads the light better?
这封邮件我看了之后就说了脏话.请原谅我!被人误会真的很难受.
Chris,
I was hoping to hear from you today, what is the problem?As previously menttioned we want our product asap.
Please let me know or give me a call
Yours,
关外总是停电,老板又不买发电机,我怎么及时和客人联系啊:Q
Dear ,
We are really sorry to reply so late as there was out of electricity in our factory yesterday and all of us were not on duty.
In fact using the reflective coating and T5 bulb the light will be better than using aluminum coating and T4.
We just want to make the best product for you and we never thought to rise the stable price before.
Please kindly reply us and let us know which method you like much more. We will make the order as soon as possible.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
解释是有必要的.没有人只想做一次性的生意.误会不消除可是会积少成多的.
Chris,
Thank you for your suggestion.Seeing as how the costs of the materials is now less, i expect you to discount the price as well.I already gave you a very fair price for the increase for the ballast.In fact it was a 5.50 USD increase.I expect that you would iindeed now give me a better price because your costs are lower.
客人又来压价了.咋就不让人消停一下呢:L
binbinaiazi：Dear ,
Thank you for the reply.
As you know the cost of the aluminum coating and reflective coating are almost.
As this is our first cooperation we give you the best price and neglect the invisible burden even you change the requirement of the product after we confirm the order.
We wish we can trust each other and have a good cooperation.
We never stop finding a suitable bulb to fix with aluminum coating cause we want to supply you the perfect product.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
自以为这样的解释会很好,其实很蹩脚.
Chris,
the costs are not the same.In fact, they are totally different.I still do not understand how you cannot use the new closing method and still use the aluminum.If you can do it up and down but not left and right, please explain
I understand this is our first cooperation,and i would like to make it a good one.You kniow, the costs are lower and that should be passed on to us as well.
Please try to make the frame with the aluminum
继续坚持他的观点.呵呵,他肯定是属牛的;P
Is it possible for you to give me a call.I would rather speak to you on the phone so that it doesn't take as long.
他等不急了.再一次证明时间就是金钱.
Dear ,
We are glad to let you know we have find the slim bulb and we can make the aluminum coating on the bulb.
We will send the picture of the product to you tomorrow.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
老板不想浪费电话费.所以还是给客人写了邮件.
Dear ,
We are glad to let you know we have find the slim bulb and we can make the aluminum coating on the bulb.
Please refer the pictures in the enclosed file.
As the bulb is thinner than before and the frame has been changed,in addition the structure of the first frame(snap frame) and the second frame(upper and lower cover) is different, the thickness of the frame becomes thinner and the width of the frame becomes narrower.
Could you please kindly let us know shall we confirm this product?
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
还是咱普通话好.清楚又明了.我咋怎么都解释不清楚呢:Q
Chris,
I'm not sure I understand the meaning.Its really hard for me to see from the pictures, does this mean that the size and dimensions are smaller and if so, why?
You know i need the poster (inside the frame) to be 15.5" x 21.5" so that a 16" x 22" poster can be displayed.
If this is the new frame, please tell me exactly how it is diffrernet than the old one.
Please give me a call as soon as possible so that we can discuss.This order has taken far too long to begin already. I understand that we are both at fault for this but lets just try to resolve the matter asap.
Regards,
再次要求我们打电话过去.
Dear ,
Thank you for the mail.
As we have talked on the phone: 1. The visual picture size becomes larger because the width of the frame is narrower. 2. We use the T4 bulb instead of T5 bulb in order to suit the aluminum coating. 3. And follow your requirement the frame is upper and lower cover.
And other requirement is still the same as before we confirmed. Please rely upon it's quality.
Looking forward your confirmation.
Any questions please feel free to contact us.
Best wished and regards.
Yours sincerely,
Chris
电话是昨天打的.当时我心情还不错.觉得终于把这个麻烦的客人搞定了.可是在我回复下封邮件的时候我简直就想杀人了.:@
binbinaiazi：Chris,
What is the new visual picture size?What was the old size?What is the new dimension of the frame?
我去量两个灯箱分别的可视尺寸的时候,老板的朋友含沙射影的说我没业绩还敢找老板要求加工资.要是他的员工早就给炒了.
当时我比被打耳光还要难受.被人背后来了一下的滋味还真不好受.就这样我确定,一定,以及肯定要离开了.
Dear ,
The old frame size: width: 39cm.
length: 53cm
the thickness of the frame: 4.5cm.
The new one size: width: 40cm
length: 54cm
the thickness of the frame: 3.5cm.
Any questions please feel free to contact us.
Best wishes and regards.
Yours sincerely,
Chris
我很敬业.:kiss: 奖给自己的.
Chris,
Thanks for the quick reply.I also appreciate the phone call.If you promise that there is no difference in the quality and the only difference is the sizes that you mention below, itsok to begin the production.As Mr. Zhang said, please do this asap.I expect the production time to bealotquicker.
Also, make sure the logo print is the best quality as well.I trust that you guys will make the best product for us.
I look forward to a long and prosperous relationship.
Thanks
确定落.呵呵!希望对大家能有帮助,也希望大家能给我提建议.呵呵!加油
funirui：太棒了，谢谢你的分享！
你一定会找到一份很好的工作的，呵呵！
gaytony：呵呵 我老板比你们老板更是.. 而且我工资比你低得多 .所以也很郁闷ing！
striver：汗,该走就早点闪吧 !
allen2006：brian_zhang的签名什么意思？
zsh来是空言：谢谢LZ啊
学到了很多呢
zsh来是空言：好强啊
英语八级都过了
桃花岛主：这派篇帖子可以做精华了!强啊!
janne1026：希望LZ早点找到工作........
dinneswang：:o :o :o :o :o
tincco：不错啊，顶起来！！！！
Ralph_Tao：
“对于一个不守承诺的老板,我只能说,我的离去是他的损失。”
严重同意啊！
当自己的确付出努力了， 却得不到肯定时，或者是可以不去肯定时，
我们就只能去”能够体现自己价值“的地方了。
sigi198273：精华！建议1楼从新规划一下人生。
lzs0104：支持一下,愿1楼早日找到好工作!
stephen8088：有了业绩再走或许更好些......
kkkk7849：这样的老板多了,以前我有两个老板,把TMD把我客户拿走不说,最后连提成都不给结,耍赖皮.......这种垃圾人,不干也吧
香菇：建议加精华啊
不错的分享..
binbinaiazi：
谢谢哦
呵呵
最近在家休息
8号再战江湖
cherry5804：信写得很好.
加油找到好工作!
tomchenchina：respect you
kyy：
怎么看了你的情况,和你的那么相像呀,我也做这个业务做五个多月了,只出了一个小单,几千美金,而且是从外面工厂买的,我们工厂生产不了,寄出去也有20多个样品,也没有回应,有些是用不了,有些客人根本没反应,真不知还能坚持多久,老板对我们也不满意,工厂情况很不好,自已生产不了产品,客人要什么,我们就去同行业工厂找什么,
007merci：年底才900啊,你们老板太小气了
文章首发表于：2007-4-21 14:03
