happy_tina：UNFAIR!
who's fault, me or else?
About several months ago, probably in June,2006, i have contacted with one client from Holland and soon we were getting familiar with each other,cause they are interested in our products and even wanted to develop this kind of goods for their business scope. Following steps are normal:confirmation of the style, price and then the time to visit our factory...:P
Luckily, we met with each other in November ,2006 and they were satisfied with our factory and good quality,the following thing is just to place the order.After they came back to their home country-holland, i sent the samples to them , the total cost maybe several hundreds dollar,meanwhile they were discussing about the specific request to their order in the following days by e-mail or call. But soon the Christmas coming and surely there should be a long holiday for them, so the order should be confirmed after the holiday. :L
Unfortunately, there were not so many e-mail from her, so i sent several e-mail to remind them about the confiramtion of the order cause we should catch up with the delivery time, even there about 24*40HQ for her order.! :o
Until yesterday accidentally i got an e-mail and found that their buy-office in shanghai even contacted with another salesperson in our office,oh, my god!My order and client was unexpectedly stole by him!What's the problem?Without hesitate i called my client in Holland, and she informed me that their buy-office in Shanghai may not know who should be contacted with this order,but she would ask their buy-office to contact with me,then i should wait for the buy-office to contact me.....:(
Next morning i got the email from the buy-office,unexpectedly, she told me that she shall communicated with the other salesperson from then on cause they were keeping close contact always,Oh, MY GOD! Unfair for me! All the things i already confirmed with my client,why their buy-office used the unreasonable way to contact with the other salseperson in a same company?????????Ridiculus!
What i can do for this?Just face this unfair thing and leave such a big order to another good-luck person?:@
happy_tina：Please leave your advice and feelings about the above-mentiod case!How shall i do?
lexsong：I feel headache about this long long english story.I have no patient to go on.So .. No comments~
竹笋：Definitely it is not your fault, not lucky, maybe u can have a talk with ur boss and the other salesperson.
happy_tina：Thanks for your advice,until now nobody can give me a good settlement,even the boss,even you know who can get this order shall not be easy to give up to another!:L
happy_tina：怎么大家不来发表点建议啊！很不公平啊！:Q
Kevinglish：这世道.. .. .. ..
hongyingsj：我看此事应该公司内部协调,不关客户的事
Sam-feng：i think ,it's unfair for you ,but can you find why the buy-office contacted wtih your client?
Sam-feng：you have spent so much time and energy to develop such big client,and everything is ok ,
but one thing you should understand maybe there is under table business had happened
happy_tina：我不知道什么时候，为什么那个ＢＵＹ－ＯＦＦＩＣＥ跟他联系上的？现在也想找证据啊！
Sam-feng：so you should store your file and and other valuable imforamaton
or maybe it's coincidence
Sam-feng：you should have a talk wtih your boss, and let him make a decision how to spare the commsion
happy_tina：ＴＨＡＮＫＳ ＦＯＲ ＹＯＵＲ ＴＩＭＥ ＡＮＤ Ｉ ＳＨＡＬＬ ＴＲＹ ＢＥＳＴ ＴＯ ＤＯ ＷＨＡＴ Ｉ ＳＨＯＵＬＤ ＤＯ！
franciscn：内部解决一下吧，告诉他们你之前做的努力，如果他们还无动于衷，他们就太不怎么样了
minguaiyanyan：是，我也没耐心全部看完，累，毕竟不是国语，不过世界本就不公平，LZ想开点
jerry1983：talk with your boss or try your best to finish the order with your colleague together!
happy_tina：是啊，作业务会经常碰到这样的分歧吗？怎么处理啊？
iceheartgirl：in my opinion, you can bring ur email and other files you contact with your client to ur boss ,
tell he/she that's unfair for u.
xitianyunxia：
Maybe，客户的上海office 本来要找你的，可是正巧你不在，另外的那个业务员接了电话..
或者 他们不知道找谁..歪打正着打给了你的那个同事..就此熟络了起来..
可是..呵呵，..这些已经不重要了..
对客户来说，他是对公司的..他们也许并不清楚谁具体负责是否有太大关系，尤其是一个新case..
于他们，也许只要有人处理就好了..
当然，于你..你付出了那么多的时间和精力，有些很不公平 地说..
看能不能和你那个同事谈谈..或者请boss决定吧..
若最后 单还是交给另外的那个业务跟..那大度一点，看开一点吧..
happy_tina：真的很感谢各位的理解和出谋划策,我会努力,要知道是400多万的单啊
all-round：Dear, what a pity!
Don't give up, require ur boss to look into this case. You must get what should goes to you.
anyway, your collegue is not a credible person. be wary of him for ever.
you've got very good English!
julin529：你的客户已经来过你们工厂，按理你的同事应该知道这是你的客户，他太不道德了。
真的只能你的老板来决定了。
fbfjl：怎么有这样的事呢，在公司谁的客户就是谁的客户，就由谁来根，看来你们公司的那个男同事不怎么样，这个事就和你们老板说吧，其实跟买家是没有很大关系的。还有一点要看你的那个同事是什么时候和客户联系的，让他拿出客人来公司之前联系的证据，还可以原谅，如果是后来找你的话就要据理力争。和你们老板谈。
还有就是希望没有什么暗箱操作，。。好运。
春逝：应该让你老板把你同事叫来三个人当面对质。然后要分提成给你，不然你就跟客户谈，说这个公司有财政危机，最好不要下单;P ;P
happy_tina：thks deeply for everyone!
Anson-ke：24*40HQ ， ····！！！！！ a big order!!
it is a shame for your company!!!!!!!!!!!
really a shame
Anson-ke：
yes, good idea
Anson-ke：是啊，这是内部的问题，让客人知道了，觉得你们公司可真是太丢脸了。
内部沟通有问题
Anson-ke：
哈哈，你好毒！
不过，话还是得说清楚的，是误会就解开，是恶意，就斗争。
tracylcc：这种事情碰上了只有自人倒霉了，我很奇怪为什么他们在上海的OFFICE会跟你的另一个同事联系上的？？难道真的是你的同事偷了你的客户资源？？:o :o 那你以后要小心提防着才是。
tracylcc：
这个妞妞够强！！佩服，佩服！
lorrywong：脑袋不会简单到这个程度吧？
最好的办法就是去找老板谈，难道这个还有疑问吗？
顺便鄙视一下你的同事．ＮＮＤ，肯定不是什么好鸟！
七色紫罗兰：公司内部管理存在一些问题.
和你的客户保持联系,看他持什么观点.
happy_tina：Yes,always i try hard to find a better solution,if i have got any solution, i shall let you know, thks for everyone advice!
对不起，我爱你：真晕
这世道呀
真黑呀
居然有这样的人
JOYSUNNY：just talk with your boss……
luckybird：TALK WITH YOUR BOSS
FIND THE REASON
lct321：你要跟BUYING OFFICE 的人说,这是你在负责的事情,与你同事无关,如果你再跟同事联系,会造成内部管理混乱
然后你跟你同事说一下,这个CASE是你接的,应该你来负责
再跟领导知会一下!不要让客户被同事抢走
我估计不是你同事耍诈,就是那个OFFICE的人跟你同事有什么猫腻,拿什么回扣呢!
happy_tina：anyone else?Please offer your advice about if you were me,how to do ?
kaiven16：以后做事得小心着点.继续努力.
lfshire：1楼快点去跟老板说吧,拖得越久越没好处.
海的女儿：就是快和老板说明情况，要不然没有人会知道你
海的女儿：刚才按错了，我的意思就是说要和老板说，以后等你同事把定单签了就来不及了，那时再说的话老板可能会感觉你没能力，因为对老板来说，其实谁做都一样，不管你们中谁做成了这个单子，到最后收大钱的还是老板，所以抓紧时间整理头绪，挺头走向老板办公室，说出你和客户联系和沟通以及现在的情况，看他怎么处理
happy_tina：其实老板也知道了,经过跟老板的沟通,his advice is waiting for the client's remittance in case of any misunderstanding from our client.and then he shall find the eveidence about this development but this order maybe followed by the colleague, not me!:( maybe now i should wait!
kathywinter：恩，和你的上司，老板，等等，还有你的同事说清楚，说你以前的努力，说客户的 说法。
GOOD LUKY FOR YOU ！
happy_tina：thanks,good luck for everyone also!:$
deedee3000：you should have a talk wtih your boss, and let him make a decision how to spare the commsion
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agree with this ````
szaf46463：
your written English is very good,i appreciate it.
So my solution will be as follows:
Just call or e-mail the buyin g office of your client to further explain to them it is you who communicated and confired all the things concerning this big deal with their boss,there must be some misunderstandingbetween you and Shanghai buying office,and meantime,ask your clients in Netherlands to appoint you as the sole contactperson to carry on this business.
Anyhow ,you can not withdarw or make some concession after all it is really a big transaction.Meanwhile,you should ask your boss and the other salesperson to sit together to talk and try every means possibleto indicate this is a very severe problem ,these orders should belong to the very one who had contact with the client at the very beginning.Who is the most suitable person ,only you .Just encourate and cherrp up to do .
Finally,i must say that we are of the same business,but we handle bags of all kinds made by cotton or immitation leather.If like ,welcome to add me :eddyqian1977@hotmail.com
Good luck!
cherry5804：my suggestion isyou should talk with your boss right now!
When talking with him, please show him the evidences that you contact with the buy office.
Ask your boss how to solve this problem bravely, because you work for him and you have
the right to get what you earn!
Be sure that you can get your mony back.
If your boss won't give the costomer back to you, try to tell the truth to your costomer, just say some finacial problem occured to your company or something like this.
Just do everything to protect your own profit!
Because in this world, if you can't protect it yourself, no one else can protect it for you.
Try to save evidence as much as you can.
The worst and the last thing to do if you can't get your money back is to quit!
Because I think you won't be totally devoted to your job and you won't trust your boss and your company at all.
Be sure about that you can get a much better job, because you are totally capable to get such a big deal.
Wish you have a happy ending before Chinese Spring Festival.
See you then.
cherry5804：总之努力保护自己的利益。
cherry5804：wish you good luck。
happy_tina：Really thks for the suggetions from upstairs'!
Yes, i shall list out all the eveidence of the contact between me and the client, i believe this should belong to me, but the colleague said that the buy-office has the right to place order,not the client in Netherlands,so he got the order from the buy-office cause the buy-office controlling the order, Is it true?:o
Anyway i shall try hard to take back,otherwise i may....:L
Any result i shall let you know!
cherry5804：I think the order should be confirmed by the head office, not the buy office.
Tell the cilent what has happended to you ,your colleague and the buy office.
Let him decide what to do.
If you are lucky enough, the client will put some pressure to the buy office.
If not..
But I wish you have good luck.
cherry5804：In addition, I really appreciate your English.
Shall we communicate in English in the future.
Because I hace little chance to use my English right now.
happy_tina：Sure, i appreciate to contact with you!
You can add me into your contact list by MSN or QQ. Please refer to my signatureor shall i have your contact info.?
cherry5804：QQ34681954
on line.
happy_tina：Really appreciate everyone's advice,should you have any comments?please leave here!
happy_tina：时机不好吗?是不是运气问题?:L
文章首发表于：2007-1-11 15:32
