碰到如此客户怎么对待今天是周末了各位路友

apwh2008：碰到如此客户，怎么对待？
今天是周末了，各位路友如果你有时间有耐心的话，可以看下，首先我承认我的英语水平确实不咋地，恰好客户水平也是很差，但只要懂一点英语的都能看懂，没耐心的就可以不必看了，
能看下去的，看完可以说说你的意见，谈谈对待如此客户的方法。在此先谢过了！
Customer (9:37:50):
hello
Me (9:38:12):
hi
Customer (9:39:03):
hi,,can you help me,,please?
i need buy you
Me (9:39:13):
what can I do for you?
Customer (9:39:22):
do you have a mail?
Me (9:39:30):
yea
Me@nj*******.com
you can send me the products detail to my email
Customer (9:40:15):
check your mail
Me (9:41:38):
sorry
i haven't received it.
please send me again
Me (9:42:40):
there is no news in my email box
Customer (9:42:42):
check now
Me (9:42:58):
still no
Customer (9:43:09):
???
Me (9:43:14):
please try to send to my another mail
Customer (9:43:22):
ok
Me (9:43:28):
Me***@live.cn
Customer (9:44:02):
ok,,check?
Me (9:44:12):
i will check now
Customer (9:44:21):
ok
no problem
Me (9:47:53):
but i see the attachment isa quotation from our competitor
Customer (9:48:02):
yes,,,
i know
Me (9:48:10):
another company in our county
Customer (9:48:13):
i need the best price..
i know
Me (9:48:50):
so, can I say, you are not satisfied with their price?
you want me give you lower price?
Customer (9:49:22):
yes,,,
is this
the best price
Me (9:49:35):
then you will send my quotation to another company, and need more more lower price
Me (9:50:50):
Ok. I can do the same products with a little lower price
each type lower USD0.5, it's that OK?
Customer (9:52:46):
ok,,,send me the mail,.whit quotation formal
please
Me (9:54:11):
would you please tell me when will you place the order?
Customer (9:55:27):
how??
Me (9:55:43):
when will you buy?
Customer (9:55:59):
i need a sample,,,,
Me (9:56:09):
what's the sample size?
Customer (9:56:34):
im buy p*** c*** machine from huangzhou,,,i need the sample,,,,
for send me together
after sample
Me (9:57:46):
what sample do you need? *****?
Customer (9:58:38):
yes ,,the same,,,,,,,,
Me (9:58:43):
what's the size?
Customer (9:58:47):
maybe the little sample,,,,
Me (9:58:57):
10*10CM?
Customer (9:58:58):
dont original,,the little,,,,??
400 x 400mm
more **and cover for 60mm x60mm
Me (9:59:48):
where should we send to?
Customer (10:00:00):
mm,,,hangzhou,,,
Me (10:00:17):
are you in Hangzhou now?
Customer (10:01:56):
now,,there i buy the machine of powder coating
im buy soon
Me (10:02:04):
samples we can offer, but when it reached Hangzhou, the receiver will pay the freight, will that be OK?
Customer (10:02:38):
yes,,,i have the buy the powder coating machine,,,,
my costumers is old costumers,,,,,,
no proble i pay
Me (10:03:10):
then let's talk about the sample
Customer (10:03:23):
yes.
Me (10:03:33):
which type do you want us to offer?
Customer (10:03:44):
do you have msn??
Me (10:03:58):
yes
Me***@live.cn
Customer (10:04:10):
this is my costumers in hangzhou
su*****@hotmail.com
Me (10:04:36):
ok
Customer (10:04:39):
contact whity her
Me (10:04:41):
i will add her
Customer (10:05:01):
ok,,ok
Me (10:15:17):
it's she not on line?
Me (10:16:18):
I added her, but she is not on line, I can't talk with her
Customer (10:18:16):
i talk now whit her
Customer (10:24:45):
i need sendfor the little sample 600 x600mm and clips , and cover for 60mm x 60mm
Hangzhou ******* co.,ltd
Factory address:
XXXXXX ,HangZhou city, China
Tel : 0086-571-******-
Mobile: 0086-1******
Fax : 0086-571-*******
Customer (10:50:51):
what is"anping "?
Me (10:51:17):
Anping is the county name
Anping County
Customer (10:51:41):
i don understand?
is a city?
Me (10:51:55):
smaller than city
many counties belong to a city
Customer (10:52:15):
ok,,,
country?
Me (10:52:37):
county not country
country is too large
county is too small
county just like a town
Customer (10:53:18):
ok,,ok
Me (10:53:26):
a big village
Customer (10:53:43):
understand

apwh2008：首先我很烦的是，客户拿一个公司的报价，去让同行的其他公司报，以求降价，这样就无形中加大了同行竞争。
如果不给他报的话，或许就是个机会放走了。如果给他报，就得在同行的基础上降价，可是我再降一点价给他报过去的话，他有可能再拿我的报价去让另一个公司给更低的价格。
其实我说的每款价格可以降0.5美金，主要是无心的敷衍。可是一旦说出了，又觉得这一步可能说错了，但说出的话，如何收回？客户让我做一份正式报价单给他，我是不可能做的，我不想让他拿去给别的公司当参考。
接下来就是客户要样品。又一个问题出现了，这样品我是寄还是不寄呢？答应了客户的就应该做到。可是即使我寄出了成单的可能也还是很小。如果我不想给他寄了，我又找个什么理由呢？

╭ァ瘋人願：同感，老外都这么缺德么，既想要质量好又想要使劲压价，到处找人报价然后对比价格。
不知道在他们心中有没有一个价格质量的平衡点。
如果不想寄样品就说你已经寄了，收到没？怎么没收到啊，已经寄了啊！

apwh2008：谢谢楼上的支招，谢谢啊！
找个什么比较真实的理由呢？

koller.stronger：这英语真的太挫了！

koller.stronger：i can't take it any more .