ananily:晕西!被死老美说死!
前段时间有个美国的询盘是关于一款跷板开关的,我们没有,有也要开发的,再说量很少,我就没回他,以为他肯定也会找别家去了,想不到今天又来了封邮件:
David wrote,This is the second time I have sent this (sent 5/8) based on you responding to my request posted on Alibaba.Why no response ?In the U.S. it is common practice to let a potential customer know if you don’t carry something when they send a email to you requesting information on your product.But to just have no response is poor Customer Service, you know about the CUSTOMER right ?Well do you have this or not ?Please advise, David W. Padlock, Materials Manager
:L 晕撒西啊!被说的我们中国人好象很没素质似的,乱不爽的,可恨!我想着怎么回他比较好,GGJJ们也提点建议!
ananily:没人顶啊~:Q ,自己来下了!
nick8180:他说的有道理啊,无论有没有,都是应该回复一下的.
ananily:So,it's my fault?
aseven:Of course! Whatever happens, you should give your client a correct answer - yes or no!
sosbei:请买四书,在每本上面找一段你自己都不看不懂的,用你标准的五笔输入,不会五笔的话,ABC也行.发给他吧!!!
mechelltian:you can say you are out these days ,say sorry to him .it is your fault, chinese customer service is not poor.you must let him understand this point.
ananily:
诶?啥意思?
sumter0:
呵,你先犯错,应该由你承担相应的后果,你却还想着如何打击客户,实为不妥
乌鸦:
支持你这个问题很重要的啊
其实很多人发个邮件去回也不回的畜生一样的啊 火死了啊
zhurou:it's your fault
你让同行都汗了
yikeliang:你没有你给他一个回复啊,或者说帮他采购啊,你不理不睬他以为你能做呢,我觉得他这么说也没错
arthur8206:
ananily:555555555555,我已经向他say sorry了,承认错误
子邪:勇于认错是对的,接下来你可以建议一些solution给他或者说明你公司不能做的原因,假使你们公司因为单小需要走开发流程而真的不想做~~
brucelv:这就是你的不对了 。能不能做都要说一声。
文章首发表于:2007-5-24 08:22