catherinesteel:心得分享-看我这样跟客户要样品运费
一
很NICE的美国客户,只是稍微跟他说了下就OK了。
Dear Mr.***,
Thanks for your email.
We would like to send the free samples to you on the freight by your company.
Could you tell us any account of UPS/TNT/DHL by collection? The samples will be delivered asap.
Hi Ms.***,
Please arrange shipping of sample bottle by DHL or UPS. I will send you payment first via PayPal when you tell me how it will cost to ship it to:***
二 小气的印尼客户,但是搞定了
Dear Ms.***,
Thanks a lot for your quick reply !
For delivery of samples, we are very appreciate if the freight fee paid by your company. Do you agree ?
Dear Mr.***,
Thanks for your email.
Most customers say no problem when we ask for it.
Since we would like to give you free samples, and select ones you like with sincerity.
For the sake of free and fancy bottles and our heart, could you just say yes?
Dear Ms. ****,
Thank you..You're correct...
Would you please send by Economy Express from TNT. Our account is:*****
三 小气,英国佬
Hi****,
yes the amount is correct, 18 pieces.
That sounds like a lot for the shipping for a small container. Can we pay half each for the shipping, $36 each. That will be good business =)
然后我回了封邮件说,我们会在今后的订单后扣掉,也愿意付一半的,然后没消息了。
我接下来写了封邮件
Dear Tim,
I have prepared the samples for you. Do you still need them?
然后他说他要,还在问我纠结运费
然后我回他,应该付多少钱
And I promise we will deduct half in the future order. Besides, I searched the cartons of our warehouse to find these samples for you, and especially for you. For the sake of my sincerity, please trust me。
然后 他就say yes.了
哈哈哈哈哈哈。 一定要HOLD住你们这些个坏人。
jianqi:1楼挺机灵的幸会! 幸会! 幸会!
文章首发表于:2012-4-13 23:02