¡í¡ú¹ØÔƳ¤£ºhow hard to stay between the boss and the client!
how hard to stay between the boss and the client!
Something boring happened these days.I have no words to my boss and donot know how to reply my client.
The thing happened beyond my imagination and acceptance.The vessel of our goods--leisure shoes will arrive in the port--Hamberger on Jan.8,but we still have not sent the original documents including BL,CERTIFICATE OF ORIGIN,COMMERCIAL INVOICE and PACKING LIST .The reason is boss asks me to delay the date of sending them.Because our client hasnot paid enough to us.For the payment,my boss has discussed with the client .My boss only tells me to delay the date to reply the client's prompting messages.
I can understand the feeling of the client.If he donot get the documents,which will influrence his goods to be received and he will have to pay extra euros .
The documents are on hand of me ,I really hope I could send then to him ,but I can not ,I have to listen to my boss's instructions.
It will take 4 or 5 days to send them to Hungary where the client lives,today it is Jan.4,so we can understand my client's anxiety.
I am lack of power to help the client to catch the date of recieving the goods.How sad I am !I have started to think of the way my boss deal with this thing.If I were him ,I will send them to him due to the long friendship between both of them .They are not belivable enough to each other.
ghostliness000£ºcome on! the best wish to you!
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elandly£ºIt is difficult
yangmichael£ºI can understand your stuation, in my opinion. you should confirm when the customer can pay the balance, then tell your boss the facts. Then tell your boss your will pay the balance if the customer does not. We have no method, please explain your situation to your customer. otherwise you will lose the customer, or the customer will ask you to ship back, how do you think?
iris200911£ºAlthough I have not started my first case, I think you should follow your boss. Anyway, just fighting!
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¸ç¸çÍ·£ºYou boss will take risk if your client haven't pay full of the balanced payment, even if its an old client.
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