链接因为Used Item Sold as N

475606734:链接因为Used Item Sold as New被移除了,要我提供发票跟解决方案申诉,没发票怎么办
昨晚收到亚马逊pq-policy@amazon.com的邮件,一个爆品的链接被移除了,因为Used Item Sold as New,邮件详细内容如下:
Hello,
We removed some of your listings because of buyer complaints about the condition of an item they received from you. The listings we removed are at the end of this email.
We would like you to resolve these concerns in order to avoid additional complaints. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
If you would like us to reinstate your listings, please email pq-policy@amazon.com and include a plan with actions you took to resolve the issue and prevent similar complaints. Your plan should include:
A description of the issues that caused the complaints.
An explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
Any additional details you would like us to know
Get help creating your plan in Seller Central Help (https://sellercentral.amazon.com/gp/help/200370560).
Also include the following information for each ASIN:
Copies of invoices or receipts from your supplier issued in the last 365 days. These should reflect your sales volume during that time.
Contact information for your supplier, including name, phone number, address, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier’s contact information.
We will review the information you send and let you know if your listings will be reinstated. When we respond, we may ask you for additional details or to revise your plan of action.
Learn more about our policies in Seller Central Help:
Prohibited Seller Activities and Actions (https://sellercentral.amazon.com/gp/help/200386250)
Product Detail Page Rules (https://sellercentral.amazon.com/gp/help/200390640)
Condition Guidelines (https://sellercentral.amazon.com/gp/help/200339950)

我的产品都是从工厂拿货的,不存在二手商品的问题,我怀疑是FBA退货的时候,FBA操作人员将损坏的库存重新包装销售出去了,导致这个问题。申诉信我已经写好了,列出了导致这个问题的原因跟解决方法,但是亚马逊要我提供一年的发票跟供应商联系方式,问了供应商说他们开不了增值税发票,于是帮我做了份形式发票盖了他们公章,请问这样能通过吗?去年店铺刚开的时候,遇到过一次整个店铺审核的,也是要求我提供进货发票,当时我提供的是形式发票,通过了,现在这种情况,请问大神,这样子能通过吗?

WDH1984:南通E邮宝(EUB)唯一官方代理,美国方向82折,价格稳定,量大从优,海关9610正式申报,指定第三方抬头申报,超大力度政府补贴折上再返!当天上网,次日不收费。欢迎直客与同行致电咨询,手机19906290927,QQ:3518642311

点击阅读全文

外贸问答

印尼对涉华热轧板卷启动反倾销调查印尼对涉华热轧

印尼对涉华热轧板卷启动反倾销调查印尼对涉华热轧

Jintengflag:印尼对涉华热轧板卷启动反倾销调查印尼对涉华热轧板卷启动反倾销调查2月...

2018波兰纺织展 International textile fair

2018波兰纺织展 International textile fair

sux2:2018波兰纺织展International textile fair波兰面料展, 波兰纺织品展, 波兰服...

外贸工具