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完全是汇率的问题么手头一个合作过两次的客户最

a152152a：完全是汇率的问题么~
手头一个合作过两次的客户
最近要求返单，但是上一次合作是11年6月,那会是6.48左右，但是现在客户想要维持原来的价格已经不可能了

之前他是电话过来谈的反单的问题然后我做了PI 给他～
Dear D

Sorry for reply later.

Tks for ur call and e-mail,Nice to hear u wannt repeat order.
Attached the repear PI FYI,pls sign back to me,and arrange the deposit early,too

Coz we are facing the problem of appreciation,the cost is little rise. Hope can get ur understanding.

Looking forward to ur early reply.

T&BT
但是邮件发出去之后一直没有回信，于是我又发了一次
Dear D

Good day,

Havn't u received our last e-mail?
Pls sign back the Piearly then we can push forward the bulk production.

Looking forward to ur early reply.tks

T&BT
结果到了第二天，客户又打电话过来了，奇怪为什么我们没有发PI给他，于是我解释说我们这边有两个邮箱，你查一下另一个邮箱，之后……他看到了·Oh,I FIND IT!
DearT
Thanks for your email. I overlooked anyway,
I noticed that last time price was $9.32/pcs, but your new price is $9.65/pcs which is more than 3.5%
More than the last year price, which is too much for our African market so I suggest please discuss this
matter to your boss andtill him that we are regular buyer buying one item one HQ and convince him to get
this order. Market everywhere getting down so please keep same price and proceed the order.
Best Regards

D
问题来了，价格问题·~我先做了下解释
Dear D

Tks for ur prompt reply.
In fact,US $ exchange rate in July last year is 6.48,but it is only 6.29 now.Then we had sincere checked the best price for ur regular cooperation.

Looking forward to ur further comment.

T&B T
当天没消息，等了一下之后，第二天我又发了一封
Dear D

Good day.

For the price of the Alu chairs, I give the price for you it's for long time cooperated distributor,but for other retailers,we will quote more.

As for the exchange rate problem,which is irresistible for us.too
Hope we can get ur generous understanding .

Lookingforward to ur early reply.

T&B T
当天没消息……
现在第三天，我要给他打电话了·不能让这客户死了·~
有没有什么建议各位大大··

认证-Paul：客户这样耐心的回复，应该还有戏的
可以协商一下
毕竟客户讲，这汇率问题
不是哪方问题，双方都不想的
或者可以协商下分担的比例
得考虑长远啊

tearshq：天哪，你这个客户是不是有点太那个了呀，才涨3.5%就这么说了。我们这边大部分都涨10%多呢。
个人认为你可以再等下，不要这么着急。客户也要考虑下这个价格是否真正符合现在的市场行情，你这样催客户，客户肯定把你掌握得死死的，他就是不回复你要你干着急。如果再等几天还是没有消息再发发邮件或者打电话，就说如果还不下单之类的，说你们公司的排程很满，这样就很难满足客户想要的交期了，劝他尽快下单。反正找一大堆理由来劝说他吧。不过像现在这样的情况客户还是很有希望的。
祝LZ好运幸会！

认证-Paul：
嗯，这个高手，学到也了。哈哈

a152152a：
呵呵我也有点想再等两天的想法
所以现在我想着是先打个电话问问情况，先不说其他的问题寒暄一下呵呵

dongxi5：还是三楼经验好啊幸会！

lindazou2010：坚持就是顺利

a152152a：上午我又给客户发了一份邮件
Dear D

Good day

Hope u had checked the exchange problem now.

Meanwhile,I had try my best to persuade boss to reduce some price if we can.
But after twice checking together：
In fact,we had bear the rising costs of staff and material by ourself. Even we also facing the risk of exchange loss.too

Hereby,we are sincerly hope can get ur understanding.
Pls sign me back the PI soon,then we can push forward the production for u early.

T&B T
结果到今天下午两点半终于有回复了:
Dear T
For your order we are going to proceed this order based on any of below payment term please confirm .
i. 20% deposit and balance after B/L Fax copy
ii. Or By100% L/C
Please select one you prefer. Sorry any inconvenience cased

Best Regards
D
做销售的总是要在尽可能的情况下站在客户的立场，20%的定金，在无法降低价格的前提下，其实也是我们能给的合作方式之一了。
L/C的话 400美金的费用其实很多供应商都不愿意支付的·，我们也是·
于是给了回复～
Dear D

Glad to get ur feedback.
Hope it will be beneficial for ur business by 20% deposit this time.

Pls sign back the PI and arrange the deposit .then we can arrange the production for u early.

Sincerely thanks for ur understanding again.
T&B
T
老客户谈到现在的话基本就差不多了
总结一下,
一，在保证单子能够顺利的情况下,尽量给客户相对优厚的付款条件也是一种不错的方法
二，尽量给老客户优厚价格·因为维系一个老客户远比开发新客户更简单，成本也更低。
三～