zyfqwe5766:让人感动的客户!
他是我第一次出单的客户,让我对外贸有了信心,对自己有了信心!但由于invoice的原因,两次出货客户都被海关罚了款,我以为这个客人永远都不会理我了,但是今天早上他和我说的话,真的让我感动了!
Cristhian Soto: Hi Ben. Ihave missed you. I am not angry with you. You are a great person!
Cristhian Soto: I don't mixthe business with personal relationships
Ben: hello, cristhian, thank you so much for yourunderstanding, i am really sorry about the things happened, and i can donothing
Cristhian Soto: Don't worry.You are my triend anyway. Tell your boss I said you are great vendor
Ben: today, i am going to tell my boss that i am goingto quit my job
Ben: ok, no problem!
Cristhian Soto: It is notyour responsible. In my country the Customs Agency is very stricted
Cristhian Soto: Why???
Ben: i just thought this company maybe no fit me somuch
Cristhian Soto: You are agreat vendor. Why are you going to quit your job??
Cristhian Soto: If you hacetrouble because what happen I can fix the problem with your boss.
Cristhian Soto: Tell yourboss I am going to change my qualification. Only for you
Ben: no, it is not your problem, thank you so muchanyway! i just want to change a company
Cristhian Soto: You are avery good person
Cristhian Soto: And my friendtoo
Ben: you know, i will still doing foreign salesbusiness, maybe will change products to sell, but we still have chance to worktogether
Cristhian Soto: Yes my friendi Confidence in you a lot!
Cristhian Soto: Did your bossmake you something to feel bad???
Ben: thank you so much for your commend, and you are avery good person too,
Ben: no, she is good, but the salary can not meet myneed
Cristhian Soto: Tell yourboss I said you are a great person and if she raise your salary I am going tomake business in long terms!
Cristhian Soto: A prove ofwhat i am telling I am going to change my comentary, only for you
Ben: jajaja, really appraciate you, you are a veryvery kind person..
Cristhian Soto: But tellher..
Cristhian Soto: Ben if forany reason you change your work advise me because i keep going to buy yourgoods
Cristhian Soto: Have youthink to have your own business?
Ben: ok, i will do my best if my next job is fit foryour business..
Cristhian Soto: If you do. Iwill be your client for sure
Ben: yes, but i am not mature enough, i want to learnmore
Cristhian Soto: Tell yourboss i am going to buy you again! It is a promise. Next week i am going toclose a business and going to buy you again. Are you agree??
Cristhian Soto: Only if youare my vendor. Not other person!
Ben: next week? i am not sure if i still in thecompany,but if i am not , i will tellmy collegue , she is a very good person too..
Cristhian Soto: No Ben, onlyif you are there
Cristhian Soto: I don' t wantto buy other person. Only you!
earlearl:阅! 什么样的客户都有,美好的事物还是存在的。
lovekslife:这年头这样的客户不多了。
sylviadyl:1楼真幸运啊,碰到这么好的客户。
很希望1楼能将怎么跟这个客户建立起了友谊的过程讲讲,1楼肯定有某些做法让客户对你本人非常认可,望1楼分享一下。幸会!
wht310:有这样的客户,值了。
lailaifeiya:
太感动了,难得哇!。:SE :SE
koller.stronger:
什么神马英语!
嘟嘟dudu:看到很感动。碰这样客户实属难得啊。
zyfqwe5766:这个客户是我从google上搜索来的,所以大家要相信google搜到的客户质量还是不错的!这个版块最近消极的帖子太多了,最好少看些,特别是对于新手,会影响你的士气和心情(我也是新手)! 既然我们选择了外贸,不管是经济危机,人民币升值还是淡季,都要相信客户是永远不会死光的,还是会有许多优质的客户在等着我们!
zyfqwe5766:
:$ 我的英语水平还是有待提高。
luMary:告诉我们你是怎么跟他建立起这么坚固的信任的吧。
zyfqwe5766:
其实我也不怎么清楚我做了什么事情,就是平时发生什么好笑的事情和他聊一聊,他去哪里玩了也和我分享下,不过还有一点他是智利的客人,和我们中国刚好差了12个小时
kaenbu:客户真好,少见!
zidanee:相信lz所说的,好客户还是存在的,但是感觉这么客户好的有离谱了,能叙述下你们建立信任的过程吗?我也用google搜到了一位比较好的客户,但是信任程度远不如LZ的这位,所以能否赐教一点经验。 非常感谢
pearl521:感动中。
zyfqwe5766:
不敢说是赐教,讨论一下,我也想总结一下原因!我确实比较意外,也想知道为什么他能对我如此的信任!我觉得客户的性格有一方面原因,可能是因为南美洲的客人确实比较热情,还有一方面就是用心的帮他解决问题,第一单的时候因为货代在invoice上没有写运费,当我们落实了确实是因为这个原因而导致了罚款,我们公司和货代每人出一半把罚金退给他了,虽然金额不多,但确实给他留下了非常好的印象,还有就是每天我们每天交谈的时候都不是直接进入主题谈生意,而是先聊一下天,像天气,最近有什么有趣的事情,反正是聊一大圈下来,再开始谈生意,还有就是他是我外贸的第一单,所以非常重视,任何消息都会第一时间回复,无论是休息在家,还是在外面玩(手机可以收邮件和上skype),其他还有什么原因我就不得而知了,毕竟我也是新手!
dorisclh:这样好的客户真少见
何为七七:呵呵 这个世界也是很多美好滴呐
amandafob:LZ是男的对吧,客人是不是女的,是不是对你有兴趣呀,那么多ONLY FOR YOU,听起来怪怪的
lilihui0517:给我介绍吧
Ievan:英语有待提高
LZ英语很中式啊..碰上较为专业的客户,人会直接找你们BOSS的,加强下吧。
melody_peng:遇到这样的客户我会哭的!
chinavincy:这客户也太好了吧。什么时候俺能遇上这样的?
黄继龙:1楼做什么产品的? 这么好的客户 真难得
右边的幸福:老外真可爱啊
叫我干嘛:这么好,
小芳姐姐sea:这么好个客户,奇迹啊,我是从来没有碰到过。
文章首发表于:2012-8-25 12:34