kathy99hly:晒晒客户最近的EMAIL内容——-汗~~~
来公司差不多两个月了,没有什么业绩。现在有跟一些经理分配的客户。
这段时间有个尼日利亚的客户非常的麻烦。
欠我们公司的货款一年多了,现在还没有清,哎!这么好的事情给我摊上了。
最近他发来邮件1
How are you?. I will arrange for TT this coming week. I will like you to start production on 04, 05 , and 07 because i will like to make ammendment on the 06 and 08. I hope you have arranged the shipping documents for 03. I will like you to send a draft of it to my email tommorrow so i will look at it ok.
Thanks and regards
注(以前走过三个柜01,02,03,后有发04,05,06,07,08的询盘,给他报价了。现在余款没有清,更别说后面的定金了)
于是我把03的提单COPY件扫描给他看了,他又回复2
How are you?. Got your mail. I will make arrangement for TT before the end of the week.
Thanks
呵呵,我就等着他的TT,结果一个星期过去了没有回应。然后另一个星期回复啦EMAIL3
How are you?. I transfered USD3,000 today. You know i have not yet cleared container 01 so it is very difficult raising money from only 02 but their is hope that i will clear container 01 by next week. But the problem now is how to beat the dead line of the FORM M for container 03. The FORM M expires by 6th of May and i need to submit the shipping documents of 03 before 28th April before it expires because it is bearing the FORM M NUMBER so i want you to scan the shipping document to me tommorrow to my e mail so i could submit for RAR{Risk Assesment Report} before it expire while i wait for you to send the original documents through DHL.
Pls, It is very important because if it expires, it will take me atleast one month to process it again and you i have alresdy accumulated a lot of demurrage.
I have finished ammending the 06 order and will send order by next week when i would have send more TT.
Thanks as i await your rapid response
sofia-DXG:倒倒倒,还好没把这单给我,要不然搞死我了,按我的脾气跟定去吵架
kathy99hly:续~~~
看了他的信,我知道他要什么了,于是我问经理,经理尽然说给他装箱单和发票,还要不要忘记写上COPY。我当然知道客户想要的是什么(原产地证,提单,SONCAP证,装箱单)可是我要装傻不知道,于是按经理说的那么做了。因为他欠我们的货款远远不止三千美金,而且他打了钱了竟然不给我水单,郁闷,还要我问他要。接下来EMAIL4
How are you?. What i need is the Bill of Ladding, Soncap , certificate of origin and packing list with total kg and cmb on it. You will not write copy on it because they will reject it ok.
I will collect the TT copy from my Bank on Monday and send to you ok.
Thanks.
看吧,又变成另一个星期一打钱了。而且还不让写COPY在上面。晕!!!!!
欢笑的清水河:the coin has two sides
kathy , 从另外一方面看,跟这个客户就如对付爱滋事,整天酩酊大醉的男朋友:@ ,练就了你超强的忍耐力,是好事,以后其它的客户在你眼里就是温柔体贴的好人人 。
坚持。
kathy99hly:接下来的~~~他生气了
我还是没有给他想要的,因为同事说去年就骗过我们一次,跟我们玩文字游戏。结果他好愤怒呀!EMAIL 加TEL,说我一堆:(
How are you?. I have attached the TT copy of the USD3,000 i transfered last week Friday. You suppose to get it today or tommorrow. I do not even know my balance with you because LIng told me that your company deducted some money for me because of the money i lost while transfering money to you. So, the deal is that i will finish paying for the first 01 and 02 containers and be paying for 03 at 5000USD on subseqeunt consignment untill i finish paying for it. So why are you being mean to me. What i ask for is just the scan copy to evaluate the duty i will pay with customs. I can not clear the goods without original Bill of Ladding so why are you afraid of me. Was i afraid of you when i sent morethan USD60,000 to you without visiting your company for the first time?. If it is not that i was duped of 20,000USD, won"t i have finished paying you all the money?. You can check MSC to know whether i have even finished clearing the 01 that you sent the documents earlier. Why can't you trust me for once as i have done to you. Have i ever told you that i transfered TT that you did not receive it?. This is definitly not how to treat your customers. If i have taken delivery of 01, i would have finished paying for 03 and deposits of the new orders .
What i am asking you to send to me is just the scan copies the shipping document to enable the Government evalute the amount i will pay as duty and not anyother thing because i can not clear the goods from custom and shipping company without the original documents ok.
And also , i want to know the balance as of 01 , 02 and 03 and how much your company deducted for me pls.
Thanks i await your reply
kathy99hly:哎 !尽然没有人来瞧瞧!
hongyu801016:SCAN COPY 见给他也没什么啊!客人要清关的啊
kathy99hly:
仔细看下邮件内容啊!他今天一个理由,明天一个理由,说是要copy 件 ,却不想看到上面有COPY两个字,最重要的货款已经是从08年1月追到今年5月了!听同事说去年差点报警了。现在竟然跟我讨价还价给他优惠,他才给钱 。公司决定了给他免3000美金,阿弥陀佛收回货款就OK了,还不知道什么时候才能把余款清了。整天变着法的向我要DOCUMENT.
uk-switch:晕碰到这样的客人也算是倒霉了还是尼日利亚的... :L :L :L 以前看过一些文章,说和尼日利亚的做生意,给提单复印件的时候都要把集装箱号和提单号给抹掉.... 可见你客人追着你要SCAN COPY 还不能显示COPY, 别有用心啊.....
Radella: good luck toyou!
yangzhi2203:怎么会款没收到,货先出去了呢?这样做多危险啊,我们是从来不做的,没钱进来,不出货
tanlei1985515:这客人难搞,还是欧洲的好呀:funk:
kathy99hly:欲哭无泪啊,再加上我们 经理有点那个“反复无常”自己已经跟那人说了给他免三千,却要我跟那人说免两千。结果客户~~~~~~
tanlei1985515:这样的客户部要拽他,没啥可惜的。没钱休想拿货!
krissy521:
同意同意
这样的客户翻船一次,那之前做的都是给他免费做事了.
jancyhj:好麻烦啊,还好我们只做TT。 先付完所有货款再发货。
不过这样拉单也非常的不容易,很多客户不接受这样的付款方式。他们要D/P.
任何事情都有利与弊。LZ可要小心。太啰嗦的客户不怎么好应付
kathy99hly:我做好准备跟他慢慢联系啦,不收到钱,就跟他绕圈圈。
tinawangwang:哈哈,碰上这种客户也很郁闷呢!
1楼加油吧!
kathy99hly:
我来公司两个月,也弄不清楚他们之前怎么弄的,搞成这样。什么都不知道的接到这个烫手的山芋,前两天才从一个同事那知道,去年这个客户钻文字漏洞骗我们打钱过来了。我们的厂是dxg(东旭玻璃)他就说打钱给dx9了,还有账号的000他说是字母ooo.
更让人想不到的是,公司说要报警,他回信很生气的叫我们去报警!!!!! 贼喊捉贼~~~
flashinghai:他一直不提货,船公司会不会拍卖?而且产生很多滞港费呢。
我也刚进公司,也是一堆烂摊子,客人好几个柜没提呢
文章首发表于:2009-4-29 16:00