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希望各位大侠帮我支招一下看要怎么回复比较好

米粒emily1：希望各位大侠帮我支招一下看要怎么回复比较好。
大家早上好！最近我遇到大难题了。紧急呼救.我最近开发了一个做工具袋的大买家
之前我们老板就跟我说叫我去开发工具袋的买家，说他们说做过。前几天客人的QC有来到工厂，老板跟他说了我们的情况：他说以前他在深圳的一家台湾人开的工厂那边工作负责打样，以前那家深圳的工厂是帮过那家做过工具袋好几年了一直都合作的很好，只是最近几年深圳那边的物价已经不能满足那家对价格的要求了。所以那个大买家现在在寻找工厂。老板于07年的时候来泉州自己开工厂，之前在深圳那边做工具袋的那些技术人员都出来自己做了想要跟我们工厂合作一起去做工具袋。
我们工厂现在的人是差不多60个。我之前是跟客人说100以上，我解释了我们还有外加工加起来也差不多有100人以上。现在客人是说我骗他，说有做过他们的工具袋，还骗他说我们之前是帮他们外加工的。还说我们工厂太小。能不能帮帮我。谢谢。我的确骗了客人我们工厂的规模，还有说我们有做过他们的包过。希望各位大侠帮我支招一下看要怎么回复比较好。我真的不想失去这个客人。谢谢。
我是laura, 客人是Bob.
Dear Laura
Thanks for your email below
1. Please complete the attached vendor profile so we can get familiar with your factory
2. You indicated below that you made products for CLC and DeWaldt, can you advise what styles and send me pictures and also advise if you were a subcontractor , as no one at CLC has record of your factory
Thanks
Dear Bob,

hi,good day to you!

this is laura, thank you so much for your reply!

allowing me introducing our factory briefly: we are a factory located in quanzhou,china.

and before we are subcontractor for the CLC and Dewalt for about one years. we are want to

do the business with the direct customers,so we establish the foreign trading department

in the factory. our main customers is from Itally,we have established the long-term business with

them. other customers is from USA, UK, France,especial in Europe. we put the quanlity and service

and our customers in the first place,with the good quanlity,good price, and good service to win our customers.

bellowing is the tool bags that we have made. wish to do the business with you in the future!

any qustion,pls be free to contact us.we will try our best to answer you.

waiting for your mail soon!thank you.
Laura
1. What factory were you doing sub-contacting for.
2. I can not see the pictures you sent
3. Please cfm the fOB prices on the styles you made
4. Can you send me samples
Bob
Dear Bob,

good evening！

this is laura, thank you for your reply!

it's regret that you can't seen the picture.

the picture is in the attachment, pls kindly check.

and about the price, can we give you later? we need recheck the

price to make it sure in the correct way! hope you can understand!

yes,we can send you the sample,but we only keep one sample one style of the tool bags

on the sample room. if you want, we need to make another sample. and welcome you come to

visit our factory. and about your first qustion, i think we should keep the business honest.

hope you can understand!

waiting for your mail soon.

Laura
I am going to have our QC manager contact you and set up a factory audit
His name is Oscar Zhang and you can expect a call
Thanks
Bob
Laura
I want him to look at the samples and evaluate everything before we go forward
Pls cfm the materials that you used in the production and when you last shipped to us
Thanks
Bob

Hi Bob,

good morning! you are getting up so early.

this is laura, ok i understand. and welcome Oscar come

to visit our factory. we use 600D for the CLC tool bags.

and about the last ship, i don't know.cos i come to this factory only

half years just like the before i have said. we are before is only a factory do the business

with the trading company.sorry if you really need i need to ask my boss.

sorry again! and does Oscar speak chinese?

Laura
Oscar lives in Xiamen
Please advise the exact construction of the fabric including the thickness
Bob

Laura
The size of the factory is too small for us. I also understand that you have NEVER made tool bags, and NEVER made anything for CLC and or DEWALDT. Perhaps in a few years , but for now..we cannot work with you
Thanks
Dear Bob,

hello,good day to you!

thank you for your mail. hope everything goes well with you!

1) as the first qustion:yes, i know our factory is not big enough only have two line.
but we outside have a lot of factory working with us for many years.
as you know, these day the workers are coming hard to find. the workers are become
big problems in china. so the size will be the big problems, we will enlarge the size if we cooprate with you.

2)as the second qustion:we have the ability and technique to make tool bags, we have
make another tool bags just like CLC1163 now. my boss and another technicians are from shenzhen that factory
before make CLC tool bags for you. i think Oscar have told you about this issue and you mustknow that factory.
we always keep that factory'spolity to do the business, quanlity is in our first place. we will provide with you the good price,
good quanlity,good service..if you don't trust us, why don't you place a trial order in order to test us. if you really cooperate with us, we will enlarge our factory's size in order to cooperate with you better. we really want to do the business with you.

hope you can understand..i'm sorry!

waiting for your mail soon,,thanks

Not interested
Bob
Laura
1. You told me that you made for one of our factories as a sub-contator- NOT TRUE
2. Your factory report told me you had over 100 worker- NOT TRUE
3. This factory NEVER MADE tool bags
I am not interested in doing business